Account Manager

Publicis Groupe; Cape Town; On-site; ZAR 300,000 - 520,000; Full time

Job summary

Machine_ in Cape Town seeks an experienced Account Manager to hit the ground running, be a self-starter and drive excellence. You will service the client, ensure timely, accurate execution of briefs, manage campaigns and financials, and maintain strong relationships across the team.

Attention to detail and robust admin skills are essential. As part of Publicis Groupe, you’ll collaborate with senior teams, grow client partnerships, and contribute to award-winning work across TTL and digital

Qualifications

• Relevant tertiary qualification in Marketing / Business Communications.
• Minimum 3 years in Account Executive/Account Manager in an advertising setting.
• Proficient in MS Office (Word/Excel/PowerPoint).
• TTL and Digital experience is essential; strong client service focus.

Responsibilities

• Manage TTL campaigns and digital-focused execution from start to finish.
• Serve as the focal point for day-to-day client interaction.
• Build strong client relationships and drive long-term partnerships.
• Understand client strategy and agency processes to deliver high quality work.
• Manage budgets and financial targets with accountability.

Skills

TTL & Digital experience

MS Office

Presentation skills

Numerical skills

Multitasking

Stakeholder management

Education

Marketing / Business Communications degree

Job description

Company description

Machine_ is a creative solutions agency represented across Cape Town, Johannesburg and Durban, and is home toover 75 adventurous minds. At Machine_ we don’t believe that intuition and gut feel are enough. That’s why everything we do starts with an insight. Our team of experts uses these insights to create impactful and accountable solutions that touch consumers at every point in their connected world.

Machine_ is part of Publicis Groupe, one of the fastest-growing global networks.

Machine’s mantra, Never Afraid, underpins our values of; doing the right thing, being curious, solution orientated and at its core ‘giving a s**t!’. Living this mantra daily helps grow our Clients’ businesses and these are the values we look for when recruiting new talent. The right personality is just as important as the right experience. We’re here to work hard and have fun while doing it.

Overview

We’re looking for an experienced and passionate Account Manager to join our team. You will need to be able to hit the ground running from day one, be a self-starter and drive excellence.

The Account Manager plays an essential role in servicing the Client by ensuring timeous and accurate execution of briefs, project management of all jobs and the management and tracking of all finances (processing CE’s, billing PO’s, weekly reporting).

Attention to detail and strong administrative skills are therefore a critical success factor and requirement for this role.

Responsibilities

• Manage TTL campaigns (with a predominantly digital focus) and communication on a day-to-day basis (from start to finish with little minimal senior supervision)
• Manage client expectations and service delivery by being a focal point for day-to-day interaction
• Master client business and relationships to be a client partner, indispensable to their business, ensuring longevity and partnership
• Understand the client, strategy and agency process in order to deliver efficiently and to the highest quality
• Full ownership of your projects, taking accountability for all work presented and delivered
• Support your Account Director and Business Unit Director in driving and meeting all financial targets
• Empower your seniors with the correct information to ensure that they correctly support you and the client
• Honest conversations with your client to enable your team to deliver excellence and you create trust through positive outcomes
• Be a strategic partner to your clients, enabling you to guide and drive better work, better business conversations, and build business
• Maintain the integrity of the creative strategy and work throughout the campaign
• Ability to manage different personalities and always strive to get the best out of each individual
• Keep abreast of industry trends (broad communication trends and client competitor work) in order to add additional value to your client’s business

Qualifications

• Relevant tertiary qualification in Marketing / Business Communications
• Minimum 3 years working experience as an Account Executiv e or Account Manager with 1 year in an Advertising Agency (or in a similar environment i.e. Publishing)
• Proficient in MS Office (i.e. Word / Excel / PowerPoint etc.)
• TTL & Digital experience is essential (well versed in Digital)
• Experience working on Chase
• A good command of the English language (both verbal and written)
• Strong presentation skills
• Strong administrative and organisational skills
• Strong numerical skills (financial & budget management experience)
• Strong multitasking skills (ability to work on m more than one brief at any given time)
• Managing the expectations of multiple stakeholders seamlessly to deliver according to brief, strategy and to the highest standard

Additional information

Publics Groupe is proud to be an equal opportunity employer and prohibits any forms of Discrimination or Harassment. We celebrate diversity and are committed to creating an inclusive environment for all our employees in line with our Employment Equity Plan. All appointments will be based on qualifications, experience and best fit but preference will be given to all affirmative action candidates or designated groups. Only shortlisted candidates will be contacted. Should you not hear from us within 2 weeks after submitting your application, please consider your application as unsuccessful.