Despatch Clerk

DHL Supply Chain (South Africa) (Pty) Ltd.; Gqeberha; On-site; ZAR 89,000 - 134,000; Full time

Job summary

DHL Group is seeking a Despatch Clerk to support the Transport Manager and Supervisors in controlling despatch and delivery processes. You will ensure correct loading, accurate deliveries, and proper documentation for all orders.

In this role, you will maintain compliance with applicable laws, maintain transport safety standards, and assist with inductions of new staff. A focus on reliability and efficient operations is essential.

Qualifications

• Matric (minimum education)
• Relevant tertiary qualifications will be an advantage

Responsibilities

• Provide support to the Transport Manager and Supervisors and assume responsibility for the control of despatch and delivery.
• Ensure all vehicles are correctly loaded to avoid damages.
• Maintain compliance with OSHAC, Labour Relations Act and Skills Development Act while upholding sound IR.
• Deliver service on time and accurately; maintain highest customer service standards.
• Keep losses to the company to a minimum and protect the company's integrity at all times.
• Ensure all vehicles have correct documentation and orders are recorded on delivery schedules.

Education

Matric

Relevant Tertiary Qualifications

Job description

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfilment and distribution. At DHL Supply Chain we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.

So, what's it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training, they need to learn, grow and succeed.

We are offering an exciting opportunity for the position of Despatch Clerk. In this position you will play a crucial role to support our vision of becoming a Great place to work for all.

Role Outline

To provide support to the Transport Manager and Supervisors and to assume responsibility for the control of despatch and delivery. Make sure that all vehicles are correctly loaded to avoid damages. Compliance with OSHAC - Labour Relations Act and Skills Development Act whilst maintaining sound IR. Service delivery - on time - accurately. Ensure customer service is the highest standard and that losses to the company are kept to a minimum. To maintain the integrity of the Company at all times. Ensure that all vehicles receive correct documentation and all orders are recorded on delivery schedules. Ensure that Drivers sign for documentation, GPS and cell phones on departure. Contact Drivers during the day for delivery updates and problems

Key Accountabilities

• To ensure compliance with all legislative and site policies and to ensure all relevant site processes and procedures are adhered to - and which would include Health and Safety
• Gather data and information for project transportation costs
• Follow and achieve compliance for Dispatching & Network Control focusing on increasing effectiveness and efficiency
• When conducting duties, follow standard operating procedures and safe working practices
• To work under any operating areas as determined by management
• Perform administration task according to standard procedures
• To work within operating areas as determined by management and the needs of the business
• Ensure that all equipment is correctly handled and report any defects to Transport Manage
• To assist with the induction of new employees
• Responsible for delivery and loading documents including POD's

Education / Qualifications

• Matric
• Relevant Tertiary Qualifications will be an advantage

Experience

1 - 2 work Related Experience