Delivery Driver Supervisor

Placements24; Durban; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Medical aid benefits

Bonuses and incentives

Uniform provided

Paid annual leave

Retirement fund contributions

Ongoing training and development

Employee assistance program

Job summary

Placements24 in Durban is seeking a Delivery Driver Supervisor to lead a team of drivers, plan routes, and ensure on-time, safe deliveries in KwaZulu-Natal. The role focuses on improving delivery performance, coaching staff, and maintaining vehicle standards in a busy logistics environment.

The ideal candidate will have strong leadership, knowledge of delivery operations, and the ability to drive efficiencies while keeping customers satisfied.

Qualifications

• Minimum supervisory or team lead experience in transportation or logistics.
• Strong leadership and people management skills are essential.
• Knowledge of route planning and delivery optimization.
• Excellent communication and problem-solving abilities.

Responsibilities

• Supervise and manage a team of delivery drivers, ensuring adherence to schedules and performance standards.
• Plan and optimize delivery routes to maximize efficiency and minimize transit times.
• Monitor driver performance, providing coaching, feedback, and training as needed.
• Ensure all deliveries are completed safely, accurately, and on time.
• Conduct regular vehicle checks and ensure drivers maintain vehicles in good working order.
• Maintain compliance with all traffic laws, company policies, and safety regulations.
• Handle customer inquiries or complaints related to deliveries, resolving issues promptly.
• Manage delivery schedules, adjust routes as needed due to unforeseen circumstances.
• Track KPIs such as delivery times, fuel consumption, and customer satisfaction.
• Foster a positive and safety-conscious work environment for the driving team.

Skills

Leadership

Delivery operations

Route optimization

Coaching

Communication

GPS tracking

Safety compliance

Flexible hours

Education

High school diploma or equivalent

Tools

GPS tracking software

Delivery management software

Job description

About the Role

Our client, a leading e-commerce and logistics provider, is seeking a dedicated and experienced Delivery Driver Supervisor to manage their operations in Durban, KwaZulu-Natal . This role is fundamental to ensuring the efficient and timely delivery of goods to customers, leading a team of drivers and optimizing delivery routes. The ideal candidate possesses strong leadership skills, a comprehensive understanding of logistics and transportation, and a commitment to safety and performance. This is a fantastic opportunity to take on a key supervisory role within a fast-paced and dynamic industry. You will play a crucial part in maintaining high standards of service and operational excellence in the vibrant city of Durban . We are looking for a motivated individual who can inspire their team and drive continuous improvement in delivery operations.

Key Responsibilities

• Supervise and manage a team of delivery drivers, ensuring adherence to schedules and performance standards.
• Plan and optimize delivery routes to maximize efficiency and minimize transit times.
• Monitor driver performance, providing coaching, feedback, and training as needed.
• Ensure all deliveries are completed safely, accurately, and on time.
• Conduct regular vehicle checks and ensure drivers maintain vehicles in good working order.
• Maintain compliance with all traffic laws, company policies, and safety regulations.
• Handle customer inquiries or complaints related to deliveries, resolving issues promptly.
• Manage delivery schedules, adjust routes as needed due to unforeseen circumstances.
• Track key performance indicators (KPIs) such as delivery times, fuel consumption, and customer satisfaction.
• Foster a positive and safety-conscious work environment for the driving team.

Requirements

• Proven experience in a supervisory or team lead role within the transportation or logistics industry.
• A valid driver's license (Code 10 or higher) with a clean driving record is mandatory.
• Demonstrated knowledge of delivery routes and logistics operations in and around Durban .
• Excellent leadership, communication, and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Familiarity with GPS tracking systems and delivery management software is an advantage.
• Commitment to promoting a safe working environment and ensuring driver safety.
• High school diploma or equivalent; further education in logistics or management is a plus.
• Must be able to work flexible hours, including occasional evenings and weekends as needed.

Benefits

• Competitive salary package.
• Opportunity for career growth within the logistics sector.
• Comprehensive medical aid benefits.
• Performance bonuses and incentives.
• Company-provided uniform and necessary equipment.
• Paid annual leave and sick leave.
• Retirement fund contributions.
• A dynamic and supportive team environment.
• Access to ongoing training and development programs.
• Employee assistance program for personal support.