Delivery Operations Supervisor

Placements24; Bloemfontein; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Medical benefits

Retirement benefits

Career advancement

Supportive management

Job summary

Placements24 in Bloemfontein is seeking an experienced Delivery Operations Supervisor to lead the local delivery fleet, ensuring on-time performance, safety, and customer satisfaction across the Free State. You will supervise drivers, optimize routes, monitor performance, and implement improvements.

The ideal candidate has strong leadership, problem-solving, and knowledge of GPS tracking and delivery management software.

Qualifications

• 3–5 years in a supervisory or management role within delivery/logistics.
• Proven ability to manage and motivate a team of drivers.
• Strong knowledge of route planning and optimization techniques.
• Excellent communication and leadership skills.

Responsibilities

• Supervise and manage a team of delivery drivers, ensuring adherence to schedules and policies.
• Optimize delivery routes and schedules to maximize efficiency and minimize transit times and costs.
• Monitor driver performance and provide regular feedback, coaching, and training.
• Conduct regular vehicle inspections and ensure safe operation of all vehicles.
• Respond promptly to delivery issues or customer complaints and resolve effectively.
• Analyze operational data to identify and implement improvements.

Skills

Team leadership

Route optimization

Driver coaching

Customer service

Education

Logistics or Management

Tools

GPS tracking systems

Delivery management software

Job description

About the Role

Our client is seeking a dynamic and experienced Delivery Operations Supervisor to lead their delivery team in Bloemfontein . This role involves managing the day-to-day operations of the delivery fleet, ensuring efficiency, safety, and customer satisfaction across the Free State province. You will be responsible for supervising drivers, optimizing delivery routes, and implementing operational improvements to enhance service delivery. The ideal candidate is a strong leader with excellent problem-solving skills and a passion for operational excellence in the transportation sector.

Key Responsibilities

• Supervise and manage a team of delivery drivers, ensuring adherence to schedules and company policies.
• Optimize delivery routes and schedules to maximize efficiency and minimize transit times and costs.
• Monitor driver performance and provide regular feedback, coaching, and training.
• Conduct regular vehicle inspections and ensure all vehicles are maintained in safe working condition.
• Respond promptly to any delivery issues or customer complaints, resolving them effectively.
• Analyze operational data to identify areas for improvement and implement solutions.

Requirements

• High school diploma or equivalent; a relevant tertiary qualification in Logistics or Management is preferred.
• Minimum of 3-5 years of experience in a supervisory or management role within a delivery or logistics environment.
• Proven ability to manage and motivate a team of drivers.
• Strong knowledge of delivery route planning and optimization techniques.
• Excellent communication, leadership, and problem-solving skills.
• Familiarity with GPS tracking systems and delivery management software.

Benefits

• Competitive annual salary with potential for performance-based bonuses.
• Comprehensive medical and retirement benefits.
• Opportunities for career advancement within the company.
• A supportive management structure and a focus on team success.
• Direct impact on the efficiency and success of delivery operations in Bloemfontein .