DEBTORS & SALES ADMINISTRATOR

RecruitSmith (PTY) LTD; Cape Town; On-site; ZAR 134,000 - 167,000; Full time

Job summary

RecruitSmith (PTY) LTD is seeking an experienced Debtors & Sales Administrator for our client in Lansdowne, Cape Town. The role focuses on maintaining the debtors’ book, driving collections and providing sales administration support to key corporate customers.

The ideal candidate is financially astute, organised and confident in following up on payments while meeting month-end deadlines. Salary ranges from R12,000 to R15,000 per month depending on experience.

Qualifications

• Matric / Grade 12 or NQF equivalent.
• Mathematics or Accounting as Grade 12 subjects.
• 3–5 years' experience in debt collection within a corporate environment.
• Experience dealing with large retail/corporate customers is highly advantageous.
• Exposure to customers such as Pick n Pay, Shoprite, Hungry Lion, Spar or similar corporate accounts advantageous.
• Strong Microsoft Office skills.
• Experience with Microsoft Dynamics NAV / Navision advantageous.
• A Diploma or qualification in Bookkeeping, Accounting or Debt Collection advantageous.

Responsibilities

• Debtors & Collections management and maintenance of the debtors’ book.
• Manage collections and follow up on outstanding accounts.
• Prepare and distribute monthly customer statements; monthly reconciliations of debtors.
• Manage DNS/block list per company policy and process credit requests.
• Handle daily capturing of customer receipts and process journals.
• Sales administration tasks: order processing, invoicing, credits, and customer packs.
• Provide professional customer service and manage corporate customer queries and complaints.
• Assist with reception and general admin duties when required.

Skills

Debt collection

Customer service

Microsoft Office

Negotiation

Time management

Education

Matric/Grade 12

Diploma in Bookkeeping/Accounting

Tools

Microsoft Dynamics NAV/Navision

Microsoft Office

Job description

DEBTORS & SALES ADMINISTRATOR

Lansdowne, Cape Town | R12,000 – R15,000 per month

RecruitSmith is recruiting on behalf of an established organisation in Lansdowne for an experienced Debtors & Sales Administrator to join their team.

The successful candidate will be responsible for maintaining the debtors’ book, driving collections, managing customer accounts and providing sales administration support to key corporate customers.

This is an excellent opportunity for an organised, financially astute professional who is confident dealing with customers, managing collections and working to strict month-end deadlines.

KEY RESPONSIBILITIES

Debtors & Collections

• Manage and maintain the debtors’ book and ensure outstanding accounts are followed up.
• Conduct debt collection in line with company procedures and collection targets.
• Prepare, distribute and follow up on monthly customer statements.
• Prepare monthly reconciliations of outstanding debtor accounts.
• Monitor and update the DNS/block list according to company policies.
• Follow up on customer payments and provide supporting documentation where required.
• Assist with the daily capturing of customer receipts.
• Process credit requests relating to returned stock.
• Process approved journals relating to damaged stock and shortages.
• Maintain accurate debtor information and records.

Sales Administration

• Assist with customer order processing and administration.
• Track and monitor monthly customer spend against budgets.
• Liaise with stores regarding orders and order changes.
• Manage corporate customer orders and debtor packs.
• Process and distribute invoices and credit notes.
• Handle ad hoc customer and order-processing requirements.

Customer Service

• Respond professionally to customer queries, needs and complaints.
• Record and manage corporate customer complaints.
• Build and maintain positive relationships with customers and internal stakeholders.

Reception & General Administration

• Assist with reception duties during designated morning hours.
• Provide general administrative support and assist with ad hoc requirements.

MINIMUM REQUIREMENTS

• Matric / Grade 12 or NQF equivalent.
• Mathematics or Accounting as Grade 12 subjects.
• 3–5 years' experience in debt collection within a corporate environment.
• Experience dealing with large retail/corporate customers is highly advantageous.
• Previous exposure to customers such as Pick n Pay, Shoprite, Hungry Lion, Spar or similar corporate accounts will be advantageous.
• Strong Microsoft Office skills.
• Experience with Microsoft Dynamics NAV / Navision will be advantageous.
• A Diploma or qualification in Bookkeeping, Accounting or Debt Collection would be advantageous.

THE IDEAL CANDIDATE

We are looking for someone who is:

• Financially and mathematically strong, with the ability to analyse debtor information and reconciliations.
• Confident and assertive when following up on outstanding payments.
• Diplomatic and professional when dealing with difficult or confrontational customers.
• Highly organised with excellent administration and record-keeping skills.
• Able to work under pressure and meet strict month-end deadlines.
• A strong negotiator and problem solver.
• Detail-oriented with excellent time-management and multitasking abilities.
• Honest, reliable and able to maintain confidentiality and professional integrity.

LOCATION

Lansdowne, Cape Town

SALARY

R12,000 – R15,000 per month, depending on experience and suitability.