Debt Collector

Obrien Recruitment; South Africa; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Obrien Recruitment is assisting a leading educational institution in finding a detail-oriented Debt Collector for a temporary role. The ideal candidate will manage overdue accounts, follow up on invoices, and negotiate practical payment arrangements while maintaining meticulous records.

Required are 2–3 years in debt collection or related fields, strong communication and organisational skills, and proficiency with MS Office and debt-collection software. Ability to work independently is essential.

Qualifications

• 2–3 years in debt collection, credit control or accounts receivable preferred.
• Strong communication, negotiation and interpersonal skills.
• Experience following up on outstanding accounts and overdue payments.
• Ability to handle payment queries and negotiate arrangements.
• Excellent record-keeping and attention to detail.

Responsibilities

• Contact customers regarding outstanding and overdue accounts.
• Follow up on unpaid invoices and balances.
• Negotiate payment arrangements and monitor dates.
• Respond to queries and resolve payment discrepancies.
• Maintain accurate records of collection activities.

Skills

Debt collection

Communication

Negotiation

Record-keeping

MS Office

Accounts receivable

Tools

Debt collection software

Accounting systems

Job description

We are seeking a detail-oriented and results-driven Debt Collector for a temporary position with a leading educational institution. The ideal candidate should have strong communication and negotiation skills, experience following up on outstanding accounts, and the ability to manage payment arrangements and maintain accurate records. 2–3 years of relevant experience is preferred.

Minimum Requirements

• 2–3 years of relevant experience in debt collection, credit control or accounts receivable preferred.
• Strong communication, negotiation and interpersonal skills.
• Experience following up on outstanding accounts and overdue payments.
• Ability to handle payment queries and negotiate suitable payment arrangements.
• Good administrative and organisational skills.
• Accurate record-keeping and attention to detail.
• Ability to handle confidential financial information professionally.
• Proficiency in Microsoft Office and relevant debt collection or accounting systems.
• Ability to work independently, meet deadlines and achieve collection targets.

Key Responsibilities

• Contact customers regarding outstanding and overdue accounts.
• Follow up on unpaid invoices and outstanding balances.
• Negotiate payment arrangements and monitor agreed payment dates.
• Respond to account queries and assist with resolving payment discrepancies.
• Maintain accurate records of collection activities and customer interactions.
• Monitor outstanding accounts and elevate unresolved matters when necessary.
• Provide professional and courteous customer service throughout the collection process.