Debt Collector

ULC; East London; Presencial; ZAR 180 000 - 300 000; Tempo integral

Resumo da oferta

Trafalgar Property East London is seeking a motivated Residential Debt Collector to join our team. The role focuses on recovering levies via calls, correspondence, and where necessary, legal actions, while maintaining clear records and supporting client inquiries.

Requirements: National Senior Certificate, proficiency in two languages, minimum three years debt-collection experience (not in call centres), MS Office skills, and own vehicle with a valid driving license. Apply Online.

Qualificações

• National Senior Certificate (Matric)
• Proficient in written and spoken communication in at least two languages
• Minimum of three years' experience in debt collection (not in call centres)
• Intermediate proficiency in Microsoft Office suite
• Own driving license and access to own vehicle

Responsabilidades

• Pursuing outstanding levies via telephone, correspondence, and legal actions when necessary
• Handling administrative duties including account reconciliations and payment allocations
• Addressing client inquiries and document preparation
• Participating in meetings to review debt collection strategies
• Meeting daily and monthly call targets and improving payment plans and debit orders

Conhecimentos

Two languages

Communication

Driving license

Formação académica

Matric certificate

Ferramentas

MS Office

Descrição da oferta de emprego

# Debt CollectorTrafalgar PropertyEast London, GautengFull TimeCloses 07 Dec 2026Listing sourced from **Trafalgar Property**'s careers page.View original posting & apply on their website.Trafalgar East London is actively seeking a motivated, dynamic and proactive individual with a fervent interest in the property industry to join our team as a Residential Debt Collector. The ideal candidate will possess exceptional communication skills, meticulous attention to detail, and thrive in high-pressure environments, complementing our vibrant team. The primary responsibility of the debt collector is to efficiently recover outstanding levies, adhering to prescribed debt collection procedures with thoroughness and consistency. Key responsibilities include, but are not limited to: Pursuing outstanding levies through various communication channels such as telephone calls, correspondence, and legal actions when necessary. Handling administrative duties including account reconciliations, payment allocations, addressing client inquiries, document preparation, and debt collection recoveries. Participating in meetings with managers to review debt collection strategies. Key Performance Indicators include: Achieving collection rates exceeding 100% of monthly charges. Addressing email and SMS rejections monthly, with a continual decrease over time. Maintaining debtor account flagging consistently throughout the month. Meeting daily and monthly call targets, aligned with budgetary goals. Increasing the number of payment plans and debit orders monthly. Ensuring no exceptions occur monthly regarding notes added to arrear levy accounts. Meeting or exceeding the monthly agent fee budget for all charges. Assisting walk-in clients. Minimum Qualifications: National Senior Certificate (Matric Certificate). Proficient in written and spoken communication in at least two languages. Minimum of three years' experience in debt collection, excluding call centre environments. Intermediate proficiency in Microsoft Office suite. Own Driving License and Access to own vehicle Suitable applicants can apply via the online portal. Please be advised that only shortlisted candidates will receive further communication. If you do not receive a response within two weeks, please regard your application as unsuccessful. We appreciate your interest in joining our team. Apply Online