Debriefing & Performance Analytics Manager

Boardroom Appointments; Johannesburg; On-site; ZAR 260,000 - 420,000; Full time

Job summary

Boardroom Appointments in Johannesburg is seeking an experienced administration and operations supervisor to debrief manifests, reconcile budgets, and support strategic planning. You will manage monthly reports, KPIs, and staff performance, guiding a high-performance culture.

The role requires a diploma or degree in business management or similar, strong MS Office skills, attention to detail, leadership, and the ability to work weekends and extended hours as needed.

Qualifications

• Diploma/degree in business management or similar.
• Excellent MS Office and company system literacy.
• Meticulous, accurate, and attention to detail.
• Strong numeracy skills.
• Excellent verbal and written communication; strong leadership.

Responsibilities

• Debrief Local and Cross Border manifests and reconcile budgets.
• Strategic planning: develop and implement the department's short-term and long-term goals.
• Analyze data and create reports to identify areas of business growth.
• Operate at a high-performance level and install a high-performance culture in subordinates.
• Conduct performance evaluations for staff.
• Prepare monthly reports and present to the General Manager.
• Determine department goals and KPIs.
• Collect Cash Returns and pay in at Cash Office / Control Room.
• Assist in driver queries and manifest discrepancies.
• Handle filing and general administrative duties.
• Extract outstanding Debriefing Reports from the System and liaise with Operations.
• Assist with operations admin / refunds & amendments

Skills

Attention to detail

Numeracy

Deadline-driven

Communication

Leadership

Trustworthiness

Team player

Weekend availability

Extended hours

Education

Diploma/degree in business management

Tools

MS Office

Company system

Job description

Boardroom Appointments in Johannesburg is seeking an experienced administration and operations supervisor to debrief manifests, reconcile budgets, and support strategic planning. You will manage monthly reports, KPIs, and staff performance, guiding a high-performance culture.

The role requires a diploma or degree in business management or similar, strong MS Office skills, attention to detail, leadership, and the ability to work weekends and extended hours as needed.