DC Operations Leader - High-Volume Fulfillment & Efficiency

TFG (The Foschini Group); Gauteng; On-site; ZAR 900,000 - 1,400,000; Full time

Job summary

The Foschini Group (TFG) is seeking a DC Operations Manager in Gauteng to lead distribution centre activities, optimize workflow, and drive cost efficiency. You will manage inventory, safety, KPIs, and continuous improvement initiatives while coordinating multi-disciplinary teams across inbound to outbound processes.

The role emphasizes governance, stakeholder management, and scalable operations. You will ensure accurate receiving, storage, picking and dispatch, plus strong data-driven decision

Qualifications

• Degree or Diploma in a related field required.
• 5 years' experience in outbound distribution centre operations.
• Minimum 5 years people management experience.
• Experience managing teams of 30+ employees in a high-volume DC environment.
• Strong experience with Warehouse Management Systems (WMS).
• Advanced Excel skills for reporting and analysis.
• Proven experience managing budgets, labour planning and productivity targets.
• Experience in an ecommerce fulfilment environment would be advantageous.

Responsibilities

• Oversee daily DC operations to ensure efficiency, accuracy, and compliance.
• Lead and manage all operational activities within the Distribution Centre; ensure smooth flow from receipt to dispatch.
• Drive productivity, service, quality, and cost targets aligned with business objectives.
• Oversee inbound, inventory, fulfilment, outbound, and returns operations for seamless execution.
• Ensure safe, accurate receipt, storage, picking, packing, and distribution of inventory.
• Monitor performance through KPIs, reporting and data analysis.
• Develop and implement continuous improvement to optimise processes and reduce costs.
• Manage inventory accuracy via stock control, cycle counts, reconciliation and governance.
• Drive labour planning and resource allocation for optimal productivity.
• Lead and develop teams to foster accountability, engagement and continuous improvement.
• Ensure compliance with health and safety, policies, standards and audits.
• Manage relationships with internal and external stakeholders to support objectives.
• Oversee WMS processes and utilise systems effectively.
• Identify opportunities to improve warehouse layout, storage utilisation and capacity.

Skills

Outbound Operations Management

Distribution Centre Operations

Warehouse Operations

Picking, Packing & Dispatch Management

Workforce Planning & Labour Management

Budget Management & Cost Control

Warehouse Management Systems (WMS)

Microsoft Excel

KPI & Performance Management

Productivity Management

Operational Reporting & Data Analysis

Continuous Improvement

Process Optimisation

Stakeholder Management

Education

Relevant Degree or Diploma in a related field

Degree or Diploma in Supply Chain, Logistics, Operations Management, Business Management would be advantageous

Tools

WMS (Warehouse Management Systems)

Microsoft Excel

Job description

The Foschini Group (TFG) is seeking a DC Operations Manager in Gauteng to lead distribution centre activities, optimize workflow, and drive cost efficiency. You will manage inventory, safety, KPIs, and continuous improvement initiatives while coordinating multi-disciplinary teams across inbound to outbound processes.

The role emphasizes governance, stakeholder management, and scalable operations. You will ensure accurate receiving, storage, picking and dispatch, plus strong data-driven decision