Data Integration Lead - Partner Operations & Team Growth

takealotcom; Cape Town; On-site; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Market-related remuneration

Online learning access

Regular social events

Birthday leave

Counselling and financial guidance

Free parking

Job summary

Mr D, a division of takealot.com, is seeking a Data Integration Team Leader to join our Cape Town team. You will lead a 20+ member team and oversee national partner relationships and integration practices.

You will drive onboarding productivity, identify system improvements and collaborate with internal departments to resolve partner queries while maintaining high service standards. A tertiary qualification and supervisory experience are required.

Qualifications

• 3+ years in a data-focused operational environment.
• Matric and a relevant tertiary qualification.
• Experience supervising a team of 12+ people is beneficial.

Responsibilities

• Manage national partner relationships, catalogue requirements, and queries.
• Ensure onboarding productivity targets meet SLAs.
• Identify system and process improvements and escalation points.
• Lead a team of 20+ and address staffing needs, productivity, and quality.
• Resolve partner service complaints and communicate policies to the team.
• Coordinate with internal departments to resolve partner queries.

Skills

Leadership

Teamwork

Communication

Problem-solving

Analytical

Attention to detail

Prioritization

Independent worker

MS Office

G Suite

Project orientation

Overtime availability

Enthusiasm for food

Education

Matric

Tertiary qualification

Tools

MS Office

G Suite

Job description

Mr D, a division of takealot.com, is seeking a Data Integration Team Leader to join our Cape Town team. You will lead a 20+ member team and oversee national partner relationships and integration practices.

You will drive onboarding productivity, identify system improvements and collaborate with internal departments to resolve partner queries while maintaining high service standards. A tertiary qualification and supervisory experience are required.