Data Centre Technician

Teraco – A Digital Realty Company; Upington; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Teraco – A Digital Realty Company is seeking a Data Centre Technician to maintain the facility, equipment, and processes to ensure efficient operation. The role involves monitoring critical infrastructure, performing preventative maintenance, fault detection, and supporting system installations.

The incumbent will conduct regular walkarounds, verify cooling and electrical systems, and ensure compliance with health, safety, and client SLA requirements.

Qualifications

• Experience in the maintenance of data centre infrastructure and systems.
• Ability to monitor critical infrastructure and respond to issues.
• Familiarity with MV and LV electrical equipment and control panels.

Responsibilities

• Monitor and maintain data centre critical infrastructure.
• Perform planned, preventative, and predictive maintenance.
• Detect faults in critical infrastructure and isolate issues.
• Install and commission new plant equipment.
• Conduct daily walkthroughs of electrical and mechanical systems.
• Provide technical support for system and network installation and troubleshooting.
• Ensure adherence to client SLAs and MSAs.
• Maintain health and safety standards and compliance.

Skills

Data Centre Operations

Electrical systems

Preventive maintenance

System installation

Tools

Electrical testing equipment

Job description

Purpose of the role

The Data Centre technician provides a range of services which revolve around the maintenance of the Data Centre facility in its entirety, including equipment and processes, thus ensuring effective and efficient operation of the Data Centre

Purpose of the role

The Data Centre technician provides a range of services which revolve around the maintenance of the Data Centre facility in its entirety, including equipment and processes, thus ensuring effective and efficient operation of the Data Centre

OBJECTIVES

• Main function of the Job
• Monitoring and maintenance of all Data Centre critical infrastructure
• Performing planned / preventative / predictive maintenance of all infrastructure
• Fault detection of critical infrastructure
• Switching and isolation of MV and LV equipment
• Installing and commissioning of new plant
• Daily walk arounds and inspections of electrical and mechanical systems and equipment
• Wiring of electrical control panels
• Offering technical support at Data Centre by performing system/network installation, configuration, and troubleshooting in order to ensure optimum operations.
• Carrying out preventative maintenance of data center equipment and devices.
• Monitoring system processes to ensure smooth operations.
• Evaluating heating and cooling systems to ensure they are operational and can meet equipment temperature conditions.
• Comply to working methods ensuring that all client SLA and MSA’s are achieved
• Monitor customer network servers and storage systems to ensure uptime and efficient resolution of issues
• Compliance
• Maintain compliance in accordance to all relative policies and procedures
• Meet agreed inter-departmental OLA (Operational Level Agreement)
• Health & Safety monitoring and corrective action to meet statutory compliance and company’s objective of zero tolerance to unsafe work practices