Customer Solutions Specialist (Pre & Post-Sales)

Tracker South Africa; Polokwane; On-site; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Medical Aid

Pension Fund

Job summary

A leading technology firm in Polokwane is seeking a dynamic Business Solutions Specialist. This role involves providing pre- and post-sales support, collaborating with internal teams, and ensuring successful implementation of solutions based on client needs. Strong communication and project management skills are essential. The ideal candidate has experience in customer engagement and the ability to facilitate training sessions. The position offers a permanent contract with market-related remuneration.

Qualifications

• Strong interpersonal skills with the ability to influence and negotiate.
• Experience in project management and customer engagement.
• Ability to translate complex data into actionable insights.

Responsibilities

• Provide pre and post-sales support to customers.
• Facilitate training sessions for clients and internal teams.
• Manage project timelines and customer requirements.
• Collaborate with Account Managers on client reviews.

Skills

Customer-focused

Excellent communication

Analytical skills

Project management

Relationship building

Education

Certificate in Business Administration or Project Management

Job description

A leading technology firm in Polokwane is seeking a dynamic Business Solutions Specialist. This role involves providing pre- and post-sales support, collaborating with internal teams, and ensuring successful implementation of solutions based on client needs. Strong communication and project management skills are essential. The ideal candidate has experience in customer engagement and the ability to facilitate training sessions. The position offers a permanent contract with market-related remuneration.