Customer Operations & Order Coordinator

MCC Label; Paarl; On-site; ZAR 220,000 - 300,000; Full time

Job summary

MCC Label is seeking a proactive Sales Administration professional to provide courteous, prompt administrative support to customers and internal departments. You will raise orders, handle amendments to artwork, coordinate pricing with Estimating and Sales, and ensure timely communication of production status.

Required: Grade 12, Diploma in Sales & Marketing, 2-5 years in sales administration, and experience with SAP/Radius. Strong communication and MS Office skills are essential.

Qualifications

• Grade 12 or equivalent.
• Diploma in Sales & Marketing.
• 2-5 years sales administration experience.
• Experience with SAP/Radius.
• Strong written and verbal communication skills.
• Proactive and reliable.

Responsibilities

• Communicating schedules and order dates to external sales teams and customers.
• Raising customer orders and processing amendments to artwork.
• Coordinate pricing with Estimating and Sales for invoicing.
• Manage change notices for order amendments and inform senior management of projections.
• Forward information to Technical Services and liaise with Sales/Key Accounts.
• Monitor production schedule and advise customers on deliveries.
• Ensure stock levels and min/max controls for stock customers.
• Provide proofs and production status updates to customers and update the system.

Skills

Sales administration

SAP Radius

Adaptability

Communication skills

MS Office

Education

Grade 12

Diploma in Sales & Marketing

Job description

MCC Label is seeking a proactive Sales Administration professional to provide courteous, prompt administrative support to customers and internal departments. You will raise orders, handle amendments to artwork, coordinate pricing with Estimating and Sales, and ensure timely communication of production status.

Required: Grade 12, Diploma in Sales & Marketing, 2-5 years in sales administration, and experience with SAP/Radius. Strong communication and MS Office skills are essential.