Customer-Centric Checkout & Merchandising Pro

picknpay; Gauteng; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Pick n Pay is hiring for a customer-focused retail role in Gauteng. Responsibilities include greeting customers, helping locate products, and explaining features and benefits. You will stock shelves, ensure products are displayed and rotated, and maintain a clean store environment.

The role requires Grade 12, ability to work mall hours, and fluency in English. You will be part of a dynamic team delivering consistent customer care and supporting store operations.

Qualifications

• Grade 12 or equivalent required.
• Strong communication and customer service skills.
• Ability to work under pressure and in a retail environment.

Responsibilities

• Greet customers and provide assistance by locating products, features and benefits.
• Follow SOPs for stocking shelves, displaying and rotating stock.
• Maintain a clean, organized store environment and handle price checks.
• Escalate complaints when necessary and communicate with team and management.
• Adhere to store policies, ensure hygiene and safe working standards.

Skills

Communication

Customer service

Team player

Interpersonal skills

Customer-centric

Attention to detail

Education

Grade 12

Job description

Pick n Pay is hiring for a customer-focused retail role in Gauteng. Responsibilities include greeting customers, helping locate products, and explaining features and benefits. You will stock shelves, ensure products are displayed and rotated, and maintain a clean store environment.

The role requires Grade 12, ability to work mall hours, and fluency in English. You will be part of a dynamic team delivering consistent customer care and supporting store operations.