Checkout & Customer Experience Specialist

Pick n Pay Retailers; Khayelitsha; On-site; ZAR 134,000 - 167,000; Full time

Job summary

Pick n Pay is seeking a motivated retail assistant to join our team in the Western Cape. You will help customers, locate products, and explain features and benefits while maintaining store standards and a positive shopping experience.

The role involves stocking shelves, rotating stock, ensuring accurate pricing, and assisting in creating an inviting store environment. You will work collaboratively with colleagues to deliver great service daily.

Qualifications

• Must be able to work in a fast-paced retail environment.
• Ability to locate products, explain features and benefits to customers.
• Strong communication and interpersonal skills required.

Responsibilities

• Greet customers and provide helpful assistance.
• Stock shelves, rotate products and maintain merchandising standards.
• Keep store clean and organized, ensure proper pricing and signage.
• Handle customer complaints professionally and escalate when needed.
• Promote products and respond to queries with courtesy.

Skills

Hard Working

English Proficiency

Customer Service

Team Player

Job description

Pick n Pay is seeking a motivated retail assistant to join our team in the Western Cape. You will help customers, locate products, and explain features and benefits while maintaining store standards and a positive shopping experience.

The role involves stocking shelves, rotating stock, ensuring accurate pricing, and assisting in creating an inviting store environment. You will work collaboratively with colleagues to deliver great service daily.