Customer Care & Merchandising Assistant

Cashbuild; Qonce; Presencial; ZAR 134.000 - 179.000; Jornada completa

Descripción de la vacante

Cashbuild in King Williams Town, EC is looking for a General Assistant (External Applications Only) to deliver excellent customer service in-store, assist with merchandising, price labelling and housekeeping within your area.

You will support customers with product queries, help maintain safe stock areas, follow store layout and planograms, perform basic calculations, and work shifts including weekends and public holidays.

Formación

• Minimum Grade 10 or Grade 12 with/without related work experience, as stated in the posting.
• Ability to communicate in English and local dominant language of the area.
• Valid South African ID or work permit and ability to perform basic calculations.
• Willingness to work shifts, weekends and public holidays, and to work under pressure.

Responsabilidades

• Provide customer service and assist customers with product queries and complaints.
• Merchandise stock and ensure shelf labelling and housekeeping per store planograms.
• Keep bulk stock areas safe and fully merchandised; maintain an obstacle-free area.
• Ensure shelf prices are correct and complete required checklists during shifts.
• Follow OHSA safety requirements and report discrepancies to the Store Manager.
• Assist with stock loss reporting and safety in racking and handling stock.

Conocimientos

Customer service

English communication

Stock merchandising

Basic calculations

Educación

Grade 10 or NQF 3 with 1 year related experience

Grade 12 without related work experience

Descripción del empleo

Cashbuild in King Williams Town, EC is looking for a General Assistant (External Applications Only) to deliver excellent customer service in-store, assist with merchandising, price labelling and housekeeping within your area.

You will support customers with product queries, help maintain safe stock areas, follow store layout and planograms, perform basic calculations, and work shifts including weekends and public holidays.