Customer Care & Merchandising Assistant

Cashbuild

Eshowe

On-site

ZAR 89,000 - 112,000

Full time

13 days ago

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Job summary

Cashbuild is seeking a General Assistant for the Eshowe store to deliver strong customer service and keep merchandise neatly stocked. You will label shelves, assist shoppers, and help maintain store standards in line with layout plans.

The role requires basic calculations, clear communication in English and local languages, and willingness to work shifts, weekends, and holidays. Integrity and attention to detail are essential for safe, efficient operations.

Qualifications

Minimum Grade 10 or NQF 3 and 1 year work related experience, or Grade 12 with no related work experience.
Ability to communicate in English and the dominant language in the area.
Valid South African ID or work permit.
Ability to perform basic calculations accurately.
Must be willing to work shifts, weekends and public holidays.
Must be able to work under pressure.

Responsibilities

Customer service: Advise and assist Customers on correct products and queries; resolve complaints.
Merchandising: Maintain bulk stock area safely and according to store layout; ensure planograms followed.
Housekeeping and safety: Keep area tidy, ensure shelves are labelled, and follow OHSA safety requirements.
Stock control: Report discrepancies or damaged stock to Store Manager; assist with stock loss prevention.