CRM & Salesforce Systems Lead: Data-Driven Growth

EQPLUS TECHNOLOGIES PTY LTD; Pretoria; Hybrid; ZAR 420,000 - 620,000; Full time

Job summary

EQPLUS TECHNOLOGIES PTY LTD in Pretoria is seeking an experienced CRM Specialist to own CRM and Salesforce initiatives, ensuring accurate and integrated customer data to support acquisition, conversion and retention.

This hybrid role is based at Menlyn Maine, Pretoria, on a 12-month contract with potential for renewal or permanent placement.

You will manage CRM platforms, govern data under POPIA, and collaborate with stakeholders to drive effective CRM strategies and projects.

Qualifications

• 3–5 years' CRM experience required.
• Proven Salesforce experience.
• Knowledge of CRM, project management and data literacy.

Responsibilities

• Manage and optimise CRM and Salesforce platforms.
• Ensure data governance and POPIA compliance.
• Maintain accurate, integrated customer data.
• Support CRM, technology and systems projects.
• Leverage customer data to improve acquisition, conversion and retention.
• Collaborate with stakeholders to drive CRM strategies.

Skills

CRM strategy

Data governance

Project management

Data literacy

Stakeholder collaboration

Education

ND in Marketing Communications

NQF Level 7 qualification

Tools

Salesforce

Job description

EQPLUS TECHNOLOGIES PTY LTD in Pretoria is seeking an experienced CRM Specialist to own CRM and Salesforce initiatives, ensuring accurate and integrated customer data to support acquisition, conversion and retention.

This hybrid role is based at Menlyn Maine, Pretoria, on a 12-month contract with potential for renewal or permanent placement.

You will manage CRM platforms, govern data under POPIA, and collaborate with stakeholders to drive effective CRM strategies and projects.