Client Success Manager

Networking Mania (Pty) Ltd.; Cape Town; On-site; ZAR 182,800 - 218,959; Full time

Benefits offered by this job

Career Growth opportunities

Vibrant Team Culture

Skill Development in CRM systems

Job summary

A dynamic CRM operations firm in Cape Town is seeking a CRM professional to support sales operations within a vibrant team culture. The role requires CRM or financial systems experience, strong Excel skills, and the ability to work shifts. Benefits include career growth opportunities and a supportive workplace. This position offers a monthly salary of R18,000, and candidates should be detail-oriented and proactive, ready for an immediate start.

Qualifications

• Experience with CRM systems required.
• Strong Excel skills including VLOOKUPs and pivot tables.
• Matric required.

Responsibilities

• Support CRM systems to ensure sales operations run smoothly.
• Assist management with agent performance tracking.
• Ensure data accuracy and dashboard updates.

Skills

CRM or financial systems experience (Salesforce, HubSpot, Zoho, etc.)

Strong Excel skills

Detail-oriented and organized

Energetic, outgoing, and enthusiastic personality

Comfortable working shifts

Education

Matric required; studies in Business, IT, or Finance are a plus

Job description

Job description:

Job Title: CRM

Location: Sea Point, Cape Town

Employment Type: Full-Time, In-Person

Salary: R18 000 per month

Working Hours: Monday to Friday plus either Saturday or Sunday (6-Day Work Week)

Shift Options:

• 10:00am to 18:00 pm
• 15:00pm to 23:00pm
• 19:00pm to 03:00am

Kickstart Your Career in CRM & Operations -

We’re looking for an energetic and tech-savvy individual with CRM or Financial systems experience to support our Sales & Marketing team. If you're sharp, detail-oriented, and ready to grow within a dynamic environment, this is your opportunity to support business operations, drive performance, and grow into a leadership role.

Why Join Us?

• Career Growth – opportunities to move up.
• Vibrant Team Culture – energetic, outgoing, and supportive workplace.
• Skill Development – deepen your knowledge in CRM systems, reporting, and team operations.

Key Responsibilities:

• Support our CRM systems to keep sales operations running smoothly.
• Assist upper management with real-time agent performance tracking and reports.
• Ensure data accuracy, dashboard updates, and tech support for team tools.
• Collaborate on special projects and help identify process improvements.
• Work closely with team leads and agents to drive performance and engagement.

Skills, Qualifications and Requirements:

• CRM or financial systems experience (Salesforce, HubSpot, Zoho, etc.).
• Strong Excel skills – including VLOOKUPs, pivot tables, and reporting.
• Matric required; studies in Business, IT, or Finance are a plus.
• Detail-oriented, organized, and proactive.
• Energetic, outgoing, and enthusiastic personality.
• Comfortable working shifts and 6 days per week.
• Immediate availability is preferred

If you're ready to bring your CRM and operations skills to a team that values energy, precision, and ambition, we want to hear from you.