CRM Data Coordinator: Data Quality & Reporting

TLT LLP; Wes-Kaap; On-site; ZAR 180,000 - 300,000; Full time

Job summary

TLT LLP in Cape Town (Observatory area) is seeking a CRM Data Coordinator to join the Marketing & Business Development Operations team on a full-time basis. This junior role focuses on CRM data administration, quality control and reporting within InterAction, offering practical experience in data governance for a professional services firm.

You will organize data, documentation and reporting processes to keep systems reliable for marketing, BD and client relations.

Qualifications

• Junior role in CRM data administration and reporting.
• Detail-oriented with strong organisational skills.
• Knowledge of GDPR/compliance requirements.
• Familiarity with Power BI or reporting tools is a plus.

Responsibilities

• Maintain accurate client and contact records in InterAction.
• Perform data cleansing, de-duplication, validation, and archiving.
• Monitor data quality reports and process data change requests.
• Support data imports/exports for marketing campaigns and events.
• Assist with data segmentation for BD and marketing.
• Develop user guides and training materials.
• Run InterAction reports and update Power BI dashboards.
• Collaborate on CRM improvements and system upgrades.

Skills

InterAction CRM

Power BI

MS Office

Data quality

Team collaboration

Tools

InterAction

Power BI

Excel

Data governance tools

Job description

TLT LLP in Cape Town (Observatory area) is seeking a CRM Data Coordinator to join the Marketing & Business Development Operations team on a full-time basis. This junior role focuses on CRM data administration, quality control and reporting within InterAction, offering practical experience in data governance for a professional services firm.

You will organize data, documentation and reporting processes to keep systems reliable for marketing, BD and client relations.