Credit Controller

Flash Components; Wes-Kaap; On-site; ZAR 600,000 - 950,000; Full time

Job summary

Flash Components seeks an experienced Credit Controller to join our finance team. You will manage a high-volume debtor book, ensure timely collections, and support month-end procedures.

With 6+ years in credit control and strong negotiation and Excel skills, you will collaborate with Finance, Sales and Customer Service to improve processes and reduce overdue debt.

Qualifications

• 6+ years in credit control is required.
• Senior-level credit control experience is advantageous.
• Attention to detail, communication and negotiation skills are essential.
• Experience managing a high-volume debtor book.

Responsibilities

• Manage and maintain an assigned debtor book to ensure timely collection of outstanding accounts.
• Monitor customer accounts and follow up on overdue payments.
• Prepare and provide regular debtor ageing reports and collection updates.
• Engage with customers via telephone, email, and other channels regarding outstanding balances.
• Negotiate payment arrangements and ensure commitments are honoured.
• Assist with month-end procedures, reconciliations and reporting.
• Work with Finance, Sales and Customer Service to resolve account-related issues.
• Maintain accurate records of all collection activities.

Skills

Credit control experience

Communication skills

Negotiation skills

Numerical accuracy

Tools

Excel

ERP systems

Job description

We are looking for an experienced and results-driven Credit Controller to join our team.

The ideal candidate will have a minimum of 6+ years’ experience in credit control, with senior-level credit control experience being a strong advantage.

The successful candidate should have excellent attention to detail, strong communication and negotiation skills, and the ability to manage a high-volume debtor’s book effectively.

Key Duties & Responsibilities

• Manage and maintain an assigned debtor’s book to ensure timely collection of outstanding accounts.
• Monitor customer accounts and follow up on overdue payments.
• Conduct regular account reconciliations and resolve discrepancies.
• Allocate and reconcile payments accurately and timeously.
• Investigate and resolve customer queries relating to invoices, payments, and account balances.
• Engage with customers via telephone, email, and other communication channels regarding outstanding balances.
• Negotiate payment arrangements where required and ensure agreed commitments are honoured.
• Escalate long outstanding or high-risk accounts in line with company procedures.
• Prepare and provide regular debtor ageing reports and collection updates.
• Identify potential credit risks and highlight problematic accounts to management.
• Assist with credit limit reviews and customer account assessments where required.
• Ensure accurate and up-to-date customer account records.
• Work closely with the Finance, Sales, and Customer Service teams to resolve account-related issues.
• Assist with month-end procedures, reconciliations, and reporting.
• Maintain accurate records of all collection activities and customer communications.
• Follow company credit control policies and procedures and ensure compliance with relevant requirements.
• Drive continuous improvement in collection processes and reduce outstanding debt.
• 6+ years’ experience in Credit Control.
• Senior-level Credit Control experience will be an added advantage.
• Strong knowledge of debt collection and account reconciliation processes.
• Proven track record of managing a debtor’s book and achieving collection targets.
• Excellent communication, negotiation, and problem-solving skills.
• Strong attention to detail and numerical accuracy.
• Ability to work independently and meet strict deadlines.
• Proficiency in Microsoft Office, particularly Excel.
• Experience with accounting/ERP systems and Credit Guarantee will be advantageous.

What We’re Looking For

We are seeking someone who is confident, professional, organised and results-oriented, with the ability to take ownership of the credit control function and build strong relationships with customers while ensuring outstanding debt is collected efficiently.

• Please note: Only candidates who meet the minimum requirements will be considered.