Debtors Controller

Network Finance; Centurion; On-site; ZAR 360,000 - 540,000; Full time

Job summary

Network Finance is seeking a Debtors Controller to manage a high-volume debtor book, drive collections and ensure accounts comply with internal policies.

The role requires a post-matric qualification and at least 3 years in debt collection or debtors control, with strong Excel skills and ERP experience. You will liaise with sales, perform reconciliations, and produce weekly age analyses.

Qualifications

• Post-matric qualification is essential.
• Minimum 3 years’ experience in Debtors Control or Debt Collection.
• Experience managing a high-volume debtor book in a fast-paced environment.
• Proven track record of reducing DSO and overdue debt.
• Strong Excel skills including VLOOKUPs, Pivot Tables, sorting and complex reconciliations.
• Experience with ERP/cloud accounting platforms such as Business Central, Xero, Sage or similar.

Responsibilities

• Prepare and maintain accurate customer reconciliations.
• Resolve customer claims within 12 hours and process credit notes.
• Allocate customer payments accurately and timeously.
• Circulate customer statements daily.
• Monitor balances and follow up on overdue accounts.
• Conduct telephonic collections and drive payment commitments.
• Escalate problem accounts and recommend actions.
• Conduct credit checks and assist with credit limit approvals.
• Maintain up-to-date customer credit files.
• Ensure compliance with internal credit policies and procedures.
• Liaise with sales on queries, terms and disputes.
• Prepare weekly debtor age analysis and collection reports.
• Identify discrepancies and resolve recurrent issues.

Skills

Debtors control

Debt collection

High-volume debtor book

DSO reduction

Excel advanced

Education

Post-matric tertiary qualification

Tools

Business Central

Xero

Sage

Job description

My client is looking for a Debtors Controller to join the finance team. Reporting to the Debtors Manager, you will take ownership of a high-volume debtor book, drive collections and ensure customer accounts remain accurate, up to date and compliant with internal credit policies.

This role will suit someone who is assertive, analytical, highly organised and comfortable working at pace, with a genuine passion for collections and problem-solving.

Key Responsibilities

• Prepare and maintain accurate customer reconciliations.
• Resolve customer claims within 12 hours and process relevant credit notes.
• Allocate customer payments accurately and timeously.
• Circulate customer statements on a daily basis.
• Monitor customer balances and proactively follow up on overdue accounts.
• Conduct telephonic collections and drive payment commitments.
• Escalate problem accounts and recommend appropriate actions.
• Conduct customer credit checks and assist with credit limit approvals.
• Maintain accurate and up-to-date customer credit files.
• Ensure compliance with internal credit policies and procedures.
• Liaise with the sales team regarding customer queries, payment terms and disputes.
• Prepare weekly debtor age analysis and collection flagging reports.
• Identify discrepancies and work proactively to resolve and prevent recurring issues.

Job Experience and Skills Required

• A post-matric tertiary qualification is essential.
• Minimum 3 years’ experience in a dedicated Debtors Control or Debt Collection role.
• Experience managing a high-volume debtor book in a fast-paced environment.
• Proven track record of reducing DSO and overdue debt.
• Strong Excel skills, including VLOOKUPs, Pivot Tables, sorting, filtering and complex reconciliations.
• Experience with modern ERP or cloud accounting platforms such as Business Central, Xero, Sage or similar.