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Dixie Recruitment represents a client seeking an experienced Credit Controller to join their finance team in South Africa. The role suits someone comfortable in a demanding debtors environment who engages with customers and handles challenging conversations professionally.
Responsibilities include managing the full credit control and debtors function, following up on outstanding accounts, liaising on balances and payment terms, resolving queries, monitoring overdue accounts, and maintaining
Our client is looking for an experienced Credit Controller to join their finance team. This role would suit someone who is comfortable working in a demanding debtors environment, enjoys engaging with customers and can handle challenging conversations professionally.
Manage the full credit control and debtors function.
Follow up on outstanding accounts and ensure payments are received within agreed terms.
Liaise with customers regarding outstanding balances and payment arrangements.
Resolve account queries, discrepancies and payment issues.
Monitor overdue accounts and take appropriate action to minimise outstanding debt.
Maintain accurate debtor records and provide regular updates on outstanding accounts.
Work closely with the finance team to resolve queries and support effective debt collection.
Build and maintain professional relationships with customers and internal stakeholders.
Grade 12.
At least 3 years’ experience in a Credit Controller role.
Experience in a retail or FMCG environment is essential.
Experience dealing with buying groups and large retailers, including claims, rebates and various allowances, is essential.
Proficiency in Microsoft 365, particularly Excel, Word and Outlook.
Experience with Dynamics 365 Business Central would be advantageous.
A Credit Management qualification and up-to-date knowledge of the National Credit Act and Consumer Protection Act would be an advantage.
Confident with excellent communication and interpersonal skills.
Resilient and comfortable dealing with strong personalities.
Organised, accurate and attentive to detail.
Positive, approachable and solutions-driven.
Able to work independently, manage deadlines and contribute to a team.
We will be in contact with shortlisted candidates.