- Manage and actively monitor a high-value debtors' book.
- Supervise, support and guide five Junior Credit Controllers, ensuring that collection targets and deadlines are consistently achieved.
- Follow up on overdue accounts and implement effective collection strategies.
- Work closely with collection agencies where required.
- Ensure debtor accounts and records are accurately maintained and updated.
- Prepare and distribute monthly debtor statements.
- Capture payments accurately and reconcile customer accounts.
- Monitor outstanding balances, DSO and collection performance.
- Prepare and submit monthly reports on overdue debt and expected payments.
- Participate actively in monthly debtors' meetings.
- Assist with year-end audit requirements.
- Build and maintain professional relationships with internal and external customers.
- Identify and resolve account queries and collection challenges.
- Ensure that all credit control processes are followed accurately, ethically and within required deadlines.
Minimum Requirements
- Matric - non-negotiable.
- Credit Control Certificate/Diploma advantageous.
- 5-10 years' Credit Control experience, preferably managing a high-value debtors' book.
- Previous experience supervising or mentoring a team will be highly advantageous.
- SAP Business One experience is preferred.
- CGIC experience will be advantageous.
- Strong understanding of credit control, collections and debtor reconciliations.
- Strong numerical and analytical ability.
- Excellent attention to detail and organisational skills.
- Strong communication and interpersonal skills.
- Ability to work under pressure and meet strict deadlines.
- High level of integrity, confidentiality and professionalism.
The Ideal Candidate
We are looking for an A-player who takes ownership, is driven by results and enjoys solving problems. You should be efficient, effective, organised and persistent, with the ability to motivate and manage a small team while remaining hands-on with your own portfolio.
If you are ambitious, figure-oriented and passionate about achieving results in Credit Control, we would like to hear from you!