Collections Accountant

Two Roads Trading; Sandton; On-site; ZAR 320,000 - 440,000; Full time

Job summary

Two Roads Trading is seeking a motivated Collections Accountant in Sandton to strengthen our finance team. You will work with Accounts Receivable to collect outstanding debts while maintaining positive customer relationships and ensuring healthy cash flow for the organization.

Responsibilities include following up on overdue accounts, negotiating payment plans, monitoring aging, assessing creditworthiness, and preparing monthly collection reports.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field.
• 2–4 years of collections, accounts receivable, or credit control experience.
• Proven ability to meet collection targets and reduce debt.

Responsibilities

• Follow up overdue accounts via phone, email, and written communication.
• Negotiate payment plans and settlements with customers.
• Monitor aging reports and escalate when needed.
• Assess creditworthiness and recommend limits.
• Reconcile accounts and resolve billing discrepancies.
• Prepare monthly collection reports and cash flow forecasts.
• Maintain professional relationships while enforcing collection policies.
• Collaborate with Sales to balance service and credit risk.
• Ensure compliance with company policies and debt collection laws.
• Identify process improvements to reduce bad debt exposure.

Skills

Accounts receivable

Credit control

Excel proficiency

Negotiation

Communication

Education

Bachelor's degree in Accounting or Finance

Tools

Sage

SAP

QuickBooks

Job description

Sandton, South Africa | Posted on 10/27/2025

We are seeking a motivated and detail-oriented Collections Accountant to join our Finance team. The successful candidate will be responsible for working hand-in-hand with our accounts receivables department, collecting outstanding debts, and maintaining positive customer relationships while ensuring optimal cash flow for the organization.

• Assist accounts receivable department and follow up on overdue customer accounts through phone, email, and written communication
  
• Negotiate payment plans and settlement arrangements with customers to recover outstanding debts
  
• Monitor aging reports, prioritize collection activities, and escalate problematic accounts when necessary
  
• Assess customer creditworthiness, process credit applications, and recommend appropriate credit limits
  
• Reconcile customer accounts, resolve payment discrepancies, and address billing queries promptly
  
• Prepare monthly collection reports, aging analyses, and cash flow forecasts for management
  
• Build and maintain professional customer relationships while enforcing firm collection practices
  
• Collaborate with Sales and other departments to balance customer service with credit risk management
  
• Ensure compliance with company credit policies and relevant debt collection legislation
  
• Identify opportunities to improve collection processes and reduce bad debt exposure
  

Requirements

• Bachelor's degree in Accounting, Finance, or related field
  
• 2-4 years of proven experience in collections, accounts receivable, or credit control
  
• Strong track record of meeting collection targets and reducing outstanding debt
  
• Proficiency in accounting software (Sage, SAP, QuickBooks) and advanced Excel skills
  
• Excellent communication, negotiation, and interpersonal skills
  
• High level of persistence, professionalism, and ability to handle difficult conversations
  
• Strong attention to detail with excellent organizational abilities
  
• Understanding of credit legislation and debt collection best practices
  
• Ability to work independently and manage multiple priorities effectively