Creative Studio Client Liaison & Project Coordinator

Mediclinic International; Sandton; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Mediclinic Southern Africa is forming a talent pool for a Client Liaison Officer to support the Sandton Design Studio and bridge internal units with the creative team. The role focuses on ensuring clear briefs and professional outputs to meet business objectives.

You will coordinate requests, manage relationships with vendors and business units, and maintain thorough project records. A January 2027 start is anticipated, with opportunities to grow within a high-performing customer experience

Qualifications

• 5+ years in client service or account management in a creative agency environment.
• Experience handling client complaints.
• Experience in project management (desirable).

Responsibilities

• Coordinate and manage incoming creative requests, ensuring clear and accurate briefs.
• Build and maintain strong internal and external relationships with vendors and business units to understand needs and priorities.
• Maintain organised records, approvals, and project documentation in the studio system.
• Support the Design Studio Manager with project tracking, reporting, and workflow improvements.
• Demonstrate a proactive attitude toward improving team processes and relationships.

Skills

Interpersonal skills

Communication skills

Attention to detail

Accountability & Ownership

Adaptability & Change agility

Analytical & Reporting skills

Project management principles

Brand guidelines

Education

Certificate in Business Administration or Marketing/ Communications

Tools

Microsoft Office Packages

Job description

Mediclinic Southern Africa is forming a talent pool for a Client Liaison Officer to support the Sandton Design Studio and bridge internal units with the creative team. The role focuses on ensuring clear briefs and professional outputs to meet business objectives.

You will coordinate requests, manage relationships with vendors and business units, and maintain thorough project records. A January 2027 start is anticipated, with opportunities to grow within a high-performing customer experience