About the Role
Our client, a premier corporate catering specialist in **Pretoria**, is seeking a highly organized and results-driven Operations Manager. This pivotal role involves overseeing the efficient and effective delivery of catering services to a diverse corporate clientele across the **Pretoria** region. The ideal candidate will possess strong leadership skills, a deep understanding of catering operations, and a commitment to maintaining the highest standards of quality, safety, and customer satisfaction. You will be responsible for managing logistics, optimizing workflows, leading a dedicated operations team, and ensuring profitability. This is an excellent opportunity to take charge of operations within a respected company, contributing to its growth and reputation for excellence in the corporate sector.
Key Responsibilities
- Manage and direct all day-to-day catering operations, ensuring seamless service delivery for corporate clients.
- Develop and implement operational policies and procedures to enhance efficiency and quality.
- Oversee logistics, including delivery schedules, staffing allocation, and resource management.
- Manage inventory levels, control food and supply costs, and optimize supplier relationships.
- Lead, motivate, and manage the operations team, including kitchen staff, delivery personnel, and event setup crews.
- Ensure strict adherence to all health, safety, and food hygiene regulations (e.g., HACCP).
- Collaborate with the sales and culinary teams to ensure client needs are met and operational capabilities align with business development.
- Monitor key performance indicators (KPIs) and implement strategies for continuous improvement.
- Handle client feedback and operational challenges promptly and professionally.
Requirements
- Minimum of 5 years of experience in operations management, preferably within the catering or hospitality industry.
- Demonstrated success in managing logistics, team leadership, and operational efficiency.
- Strong understanding of food safety regulations and best practices.
- Excellent organizational, problem-solving, and decision-making skills.
- Proficiency in operational planning, budgeting, and cost control.
- Strong communication and interpersonal skills to effectively manage teams and client relations.
- Ability to work effectively in a fast-paced, demanding environment.
- A degree in Business Administration, Hospitality Management, or a related field is preferred.
- Reside in or near **Pretoria** and be willing to travel within the region as needed.
Benefits
- Competitive annual salary and potential for bonuses.
- Significant responsibility and autonomy in managing operations.
- Opportunity to shape the operational excellence of a growing company.
- Work within a professional and supportive team environment in **Pretoria**.
- Exposure to diverse and high-profile corporate events.
- Contribution to a respected name in corporate catering.
- Comprehensive benefits package.