Contribution Management Admin – Fixed-Term Contract

Discovery Limited; Sandton; Presencial; ZAR 180 000 - 240 000; Tempo integral

Resumo da oferta

Discovery Limited seeks an Administrator (Contribution Management) for a fixed term contract to support world-class administration services in the Credit Control environment. The role focuses on accurate processing, problem-solving, and maintaining strong client relationships for Discovery Invest contracts post-activation.

The ideal candidate brings at least 1 year of administration experience in the LISP industry and a solid understanding of Long-Term Insurance Legislation, with familiarity in

Qualificações

• Matric
• At least 1 year administrative experience in the LISP industry
• Knowledge and understanding of Long-Term Insurance Legislation
• Knowledge and understanding of the Lisp industry; Experience using Paradigm, Compass and Frontline is an added advantage

Responsabilidades

• Contribution Management Administration
• Servicing Discovery Invest contracts post activation
• Handling general Contribution Management queries
• Processing and managing force debit requests
• Processing premium holiday requests
• Managing premium payment arrangements
• Processing debit order date changes
• Managing direct debit banking detail changes
• Investigating and resolving outstanding contribution and payment-related queries
• Ensuring all transactions are processed accurately and within agreed service levels

Conhecimentos

Questioning techniques

Customer service orientation

Conflict handling

Good communication skills

Relationship building skills

Results orientation

Assertiveness

Positive attitude

Commitmen

Time management skills

Formação académica

Matric

Ferramentas

Paradigm

Compass

Frontline

Descrição da oferta de emprego

Discovery Limited seeks an Administrator (Contribution Management) for a fixed term contract to support world-class administration services in the Credit Control environment. The role focuses on accurate processing, problem-solving, and maintaining strong client relationships for Discovery Invest contracts post-activation.

The ideal candidate brings at least 1 year of administration experience in the LISP industry and a solid understanding of Long-Term Insurance Legislation, with familiarity in