Contracts Manager – Cleaning & Facilities Excellence

Bidvest Prestige; Gauteng; On-site; ZAR 700,000 - 1,100,000; Full time

Job summary

Bidvest Prestige in Gauteng seeks a Contract Manager to oversee cleaning and hygiene operations, ensuring service delivery aligns with SLAs and client expectations. You will manage operational teams, enforce HSE standards, and drive continuous improvement.

The role requires strong leadership, stakeholder engagement, and a proven track record in contract and financial management within facilities management.

Qualifications

• 3+ years' experience in a Contract Manager role within facilities management.
• Experience in facilities management, contract management, client relationship management and financial management.
• Knowledge of Occupational Health and Safety Act (OHS Act) and ISO 9001 Quality Management standards.
• Valid South African driver’s licence.

Responsibilities

• Oversee cleaning and hygiene services to meet client SLAs and requirements.
• Monitor contractual performance and ensure service standards compliance.
• Conduct audits and inspections to uphold quality and identify improvements.
• Implement Health, Safety, Environmental, Quality and Risk Management systems.
• Identify gaps and drive continuous improvement measures.
• Manage and develop operational staff including supervisors, cleaners, drivers, storemen and site admins.
• Oversee staff performance, coaching and training.
• Manage staff deployment, rosters, attendance and leave.
• Build relationships with clients, employees and stakeholders.
• Prepare monthly reports on SLA compliance and service delivery.
• Identify cost-effective solutions to improve efficiency.
• Provide operational support and assist with project management as needed.

Skills

Leadership

Supervisory Skills

Negotiation

Analytical Thinking

Problem-Solving

Education

Matric (Grade 12)

NQF Level 6 Diploma in Property Management, Project Management, Operations Management

Tools

MS Word

MS Excel

PowerPoint

Outlook

MS Project

Job description

Bidvest Prestige in Gauteng seeks a Contract Manager to oversee cleaning and hygiene operations, ensuring service delivery aligns with SLAs and client expectations. You will manage operational teams, enforce HSE standards, and drive continuous improvement.

The role requires strong leadership, stakeholder engagement, and a proven track record in contract and financial management within facilities management.