Facilities Cleaning Operations Manager

Placements24; Soweto; On-site; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Salary bonuses

Health insurance

Retirement benefits

Company vehicle

Career development

Job summary

Placements24 in Soweto is seeking a Facilities Cleaning Operations Manager to lead cleaning and sanitation services across a portfolio of commercial and residential properties in the Gauteng region. You will manage cleaning teams, schedules, budgets, and client relationships, ensure safety standards, and drive continuous improvement to maintain the highest cleanliness levels.

The role requires strong leadership, practical knowledge of cleaning techniques and equipment, and willingness to travel

Qualifications

• Minimum 3 years in a supervisory or management role in facilities or cleaning operations.
• Strong knowledge of cleaning techniques, supplies, equipment and safety regs.
• Proven leadership and team management capabilities.
• Excellent organizational and problem-solving skills.
• Experience in budget management and resource allocation.
• Strong communication and interpersonal skills.
• Ability to travel between sites in Soweto and Gauteng.
• Legally eligible to work in South Africa.

Responsibilities

• Oversee daily cleaning operations across multiple facilities.
• Develop and monitor cleaning schedules to ensure quality.
• Recruit, train, and evaluate cleaning staff.
• Ensure health, safety and environmental compliance.
• Manage supplies, equipment, inventory, procurement.
• Develop and manage operating budgets.
• Conduct site inspections and quality assurance.
• Serve as main client contact for cleaning services.
• Collaborate with maintenance and security teams.
• Drive continuous improvement in service delivery.

Skills

Leadership

Facility management

Budget management

Staff management

Client liaison

Health & safety

Scheduling

Tools

FM software

MS Office

Job description

About the Role

Our client, a prominent facilities management company operating in Soweto and across the Gauteng region, is seeking a dedicated and experienced Facilities Cleaning Operations Manager. This role is pivotal in overseeing the delivery of comprehensive cleaning and sanitation services for a portfolio of commercial and residential properties. The ideal candidate will possess strong leadership skills, a deep understanding of cleaning best practices, operational efficiency, and a proven track record in managing cleaning teams and budgets. You will be responsible for ensuring service excellence, maintaining high standards of cleanliness, managing resources effectively, and fostering positive relationships with clients and staff. This is a challenging yet rewarding opportunity to lead significant operations and contribute to the smooth functioning and pristine appearance of managed facilities.

Key Responsibilities

• Oversee and manage all aspects of daily cleaning operations for multiple facilities.
• Develop, implement, and monitor cleaning schedules and protocols to ensure efficiency and quality.
• Manage and lead cleaning staff, including recruitment, training, performance evaluation, and scheduling.
• Ensure compliance with all health, safety, and environmental regulations.
• Control and manage cleaning supplies and equipment, including inventory, procurement, and maintenance.
• Develop and manage operational budgets, ensuring cost-effectiveness and resource optimization.
• Conduct regular site inspections and quality assurance checks to maintain high standards.
• Serve as the primary point of contact for clients regarding cleaning services, addressing concerns and ensuring satisfaction.
• Collaborate with other departments (e.g., maintenance, security) to ensure integrated facility management.
• Implement continuous improvement initiatives to enhance service delivery and operational efficiency.

Requirements

• Proven experience in facilities management or cleaning operations management, with a minimum of 3 years in a supervisory or management role.
• Strong understanding of cleaning techniques, supplies, equipment, and relevant health and safety regulations.
• Demonstrated leadership and team management capabilities.
• Excellent organizational, time management, and problem-solving skills.
• Experience in budget management and resource allocation.
• Strong communication and interpersonal skills, with the ability to liaise effectively with clients and staff.
• Proficiency in using facilities management software and MS Office Suite.
• Ability to work under pressure and manage multiple priorities.
• Valid driver's license and willingness to travel between sites in the Soweto and Gauteng areas.
• Must be legally authorized to work in South Africa.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health insurance and retirement benefits.
• Opportunities for professional development and career advancement.
• Company vehicle or travel allowance.
• Manage a diverse portfolio of properties and contribute to their upkeep.
• Work within a dynamic and well-established facilities management company.
• Supportive management team and collaborative work environment.
• Chance to implement innovative cleaning and operational strategies.