Contract Manger - Healthcare

Bidvest Prestige; Gauteng; On-site; ZAR 360,000 - 480,000; Full time

Job summary

Bidvest Prestige in Gauteng seeks a Facilities & Cleaning Manager to lead cleaning solutions for a key client and ensure SLA compliance with high standards.

You will implement an effective HSE, quality and risk system, conduct audits, and support continuous improvement while building strong client relationships.

Qualifications

• 3 years relevant experience in Facilities Management, CRM, Property Management or Financial Management.
• NQF Level 6 Diploma or equivalent qualification.
• Valid SA Driver's License and matriculation completed.

Responsibilities

• Drive cleaning and hygiene for the Client and ensure SLA adherence.
• Manage daily operations to deliver efficient service per SLA.
• Implement and monitor HSE, Quality & Risk Management with Operations Manager.
• Conduct audits to maintain prescribed work quality and standards.
• Coach and develop subordinate staff and manage performance.
• Prepare shift rosters and manage leave for staff.

Skills

Facilities Management

CRM

Property Management

Financial Management

MS Word

MS Excel

MS PowerPoint

MS Project

MS Outlook

OHS Act knowledge

ISO 9001 knowledge

Education

NQF Level 6 Diploma in Property Management / Project Management / Operations Management

Matric (Senior Certificate)

Valid SA Driver's License

Tools

MS Word

MS Excel

MS PowerPoint

MS Project

MS Outlook

PRP

Job description

ROLE PURPOSE

To implement and manage a cleaning solution for Clients in accordance with the SLA

MAIN OUTPUTS

• Responsible for driving cleaning and hygiene for the Client
• Ensure delivery of efficient service as outlined in the Service Level Agreement (SLA)
• Implementation of an effective HSE, Quality & Risk Management system in conjunction with the Operations Manager, and in accordance to Client needs
• Conduct daily audits on services rendered and ensure that prescribed work quality and standards are sustained
• Assist in the management of projects and provide technical support, where applicable
• Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on services rendered
• Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions
• Provide monthly reports and feedback on continued compliance to the SLA
• Building strategic relationships both internally and externally
• Manage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback
• Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure
• Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees
• Responsible for training, coaching, mentoring & development of subordinate employees
• Implement cleaner work schedules and evaluate and manage performance

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

• NQF Level 6: Diploma Property Management, Project Management, Operations Management or related formal qualification
• Matric (Senior Certificate)
• Valid SA Drivers License
• 3 years relevant experience in Facilities Management, CRM, Property Management & Financial Management
• Facilities Management, CRM, Property Management
• MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), PRP
• Knowledge of OHS Act, ISO 9001 Quality Management

FUNDAMENTAL COMPETENCIES

• Initiative/Proactivity
• Deadline Driven & Highly Motivated
• Stress Tolerant
• Excellent Written Communication
• Solid Supervisory Skills
• Subordinates Capacity Building
• Customer Focus
• Negotiation Skills
• Analytical Skills
• Planning/Scheduling/Objective Setting
• Teamwork & Partnering
• Relationship Building
• Interactive Reasoning
• Excellent Oral Communication