Content Development Manager

Network Finance; Gauteng; On-site; ZAR 720,000 - 1,100,000; Full time

Job summary

Network Finance in South Africa seeks a Senior Learning Content Lead to shape content strategy, govern the curriculum portfolio, and drive AI-enabled development across LMS platforms. You will translate client requirements into scalable, value-driven learning solutions and ensure compliance with accreditation standards.

You will lead a multidisciplinary team of instructional designers, content developers, and media specialists, coordinating delivery of multiple projects on time and within budget

Qualifications

• 7+ years of instructional design, curriculum development, and project management.
• Experience within commercial learning providers or corporate learning environments.
• Understanding of accreditation, compliance, and quality assurance requirements.
• Advanced knowledge of digital authoring tools such as Articulate Storyline 360, Rise, Canva, Adobe Captivate or similar.
• Experience with Learning Management Systems (LMS), analytics and reporting.
• Proven ability to lead teams, manage multiple projects, and translate strategy into delivery.

Responsibilities

• Translate client requirements, industry trends, and business objectives into scalable, commercially viable learning solutions and curriculum frameworks.
• Oversee the development, management, and enhancement of the learning product portfolio including existing libraries and IP.
• Prioritise content initiatives based on business value, learner demand, strategic goals, and resources.
• Drive learning innovation through market research, emerging methodologies and best practices.
• Lead and coordinate instructional designers, content developers, multimedia specialists, and external SMEs.
• Ensure operational readiness and governance for programme implementation and sign-offs.

Skills

Instructional design

Curriculum development

Project management

Analytics

Stakeholder management

AI in learning

LMS proficiency

Digital authoring tools

Education

Relevant qualification in HR, L&D, Education, Instructional Design

Tools

Articulate Storyline 360

Rise 360

Canva

Adobe Captivate

LMS platforms

Job description

Core Responsibilities

1. Content Strategy, Product Development & Portfolio Management

• Translate client requirements, industry trends, and business objectives into scalable, commercially viable learning solutions and curriculum frameworks.
• Oversee the development, management, and continuous enhancement of the learning product portfolio, including existing course libraries and intellectual property.
• Prioritise content initiatives based on business value, learner demand, strategic goals, and resource availability.
• Drive learning innovation through market research, emerging methodologies, and industry best practices.

2. Programme Ownership, Governance & Compliance

• Take full ownership of programmes throughout their lifecycle, including design, development, version control, change management, annual reviews, and ongoing improvements.
• Establish and manage formal academic review, validation, and approval processes involving subject matter experts and key stakeholders.
• Ensure all content meets high standards of instructional quality, accuracy, accessibility, learner engagement, and brand consistency.
• Maintain compliance with relevant accreditation frameworks, regulatory requirements, and professional body standards.
• Develop and uphold content standards, style guides, templates, quality assurance processes, and AI content development guidelines.

3. Programme Implementation & Operational Readiness

• Ensure all new and updated learning programmes are fully operationally ready before launch.
• Develop comprehensive programme implementation documentation, including learner journeys, delivery schedules, assessment requirements, facilitator guides, operational procedures, and supporting resources.
• Coordinate handover and training sessions for Operations, Facilitators, Assessors, Moderators, Project Managers, and other stakeholders.
• Validate LMS readiness, learner registration processes, assessment requirements, and programme configurations before implementation.
• Ensure all operational stakeholders are aligned and formal sign-off processes are completed prior to programme launch.

4. AI-Enabled Learning & Digital Innovation

• Evaluate emerging learning technologies and drive the responsible adoption of AI within content development and instructional design processes.
• Leverage AI-powered tools, digital authoring platforms, and multimedia technologies to improve development efficiency, quality, and learner engagement.
• Collaborate with technical teams to deploy learning content across LMS and digital learning environments, ensuring compatibility with relevant standards where applicable.
• Maintain a central repository of learning assets, templates, standards, and AI-enabled workflows to support consistency and scalability.

5. Leadership, Team Management & Delivery

• Lead and coordinate instructional designers, content developers, multimedia specialists, platform resources, and external subject matter experts.
• Manage multiple content development projects, ensuring delivery within agreed scope, quality standards, budgets, and timelines.
• Coach and develop team capability through mentoring, performance management, knowledge sharing, and succession planning initiatives.
• Manage relationships with external content partners and contractors, ensuring quality, cost-effectiveness, and delivery excellence.

Key Success Measures

• Learning programmes are launched successfully with all academic, operational, and implementation requirements completed and approved.
• Consistent delivery of high-quality, compliant learning solutions that meet organisational and client expectations.
• Programme implementation timelines are achieved with minimal delays or operational issues.
• Continuous improvement in learner engagement, client satisfaction, content quality, and commercial performance.
• Effective governance processes are maintained, including programme reviews, version control, quality assurance, and compliance activities.

Required Skills & Experience

• Relevant qualification in Human Resources, Learning & Development, Education, Instructional Design, or a related field.
• Minimum of 7 years' experience in instructional design, curriculum development, e-learning, content development, and project management.
• Experience within a commercial learning provider, corporate learning environment, consulting organisation, or agency environment is highly advantageous.
• Strong understanding of accreditation, compliance, and quality assurance requirements within structured learning environments.
• Advanced knowledge of digital authoring and content development tools such as Articulate Storyline 360, Rise, Canva, Adobe Captivate, or similar platforms.
• Experience working with Learning Management Systems (LMS), digital publishing platforms, learner analytics, and reporting tools.
• Proven ability to lead teams, manage multiple projects, and translate strategic objectives into operational delivery.
• Strong understanding of AI-driven content development and the practical application of emerging learning technologies.
• Excellent stakeholder management, communication, organisational, and project delivery skills.

Personal Attributes

• Strategic thinker with strong commercial awareness.
• Passionate about learning innovation and continuous improvement.
• Highly organised with exceptional attention to detail.
• Strong leadership and coaching capability.
• Collaborative and able to build relationships across multiple stakeholder groups.
• Results-driven with the ability to manage competing priorities and deliver high-quality outcomes in a fast-paced environment.
• Adaptable and forward-thinking, with a keen interest in leveraging technology and AI to enhance learning experiences.