Concierge

Tsebo Facilities Solutions; Wes-Kaap; On-site; ZAR 167,400 - 223,200; Full time

Job summary

A leading African Integrated Workplace Management Solutions Provider is seeking a professional and customer-focused Concierge to deliver high-quality front-of-house and workplace support services in South Africa, Wes-Kaap. This role is ideal for candidates with 2–3 years of experience in hotel, concierge, or customer service, and a strong hospitality background. Key responsibilities include welcoming clients, managing meeting room setups, and handling customer queries. Join us to help deliver exceptional workplace experiences.

Qualifications

• 2–3 years’ frontline hotel, concierge or customer service experience.
• Strong communication, organisation and customer service skills.

Responsibilities

• Welcoming and assisting clients and visitors.
• Managing meeting room setup, checks and resets.
• Supporting AV/VC and technical requirements.
• Ensuring rooms are clean, prepared and compliant.
• Handling customer queries and escalating issues when required.
• Reporting maintenance and cleaning issues to the Helpdesk.

Skills

Customer service skills

Communication skills

Organization skills

Education

Hospitality certificate or diploma

Job description

Tsebo Facilities Solutions is seeking a professional and customer‑focused Concierge to deliver high-quality front‑of‑house and workplace support services. This role is ideal for someone with a strong hospitality background who takes pride in service excellence and attention to detail.

Key responsibilities include:

• Welcoming and assisting clients and visitors
• Managing meeting room setup, checks and resets
• Supporting AV/VC and technical requirements
• Ensuring rooms are clean, prepared and compliant
• Handling customer queries and escalating issues when required
• Reporting maintenance and cleaning issues to the Helpdesk
• 2–3 years’ frontline hotel, concierge or customer service experience
• Strong communication, organisation and customer service skills

Advantageous:

• Hospitality certificate or diploma
• Facilities or corporate environment experience

Join Tsebo, a leading African Integrated Workplace Management Solutions Provider, and help deliver exceptional workplace experiences.