COMPLIANCE ASSISTANT

Indian Ocean Export Company; Durban; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Indian Ocean Export Company in Durban is seeking a detail-oriented Compliance/Labeling Administrator to support the IOEC team. You will respond to internal tickets, obtain manufacturing declarations, and review ingredients against market restrictions.

You will create and update product labels using Bartender, upload labels to Gateway, and ensure documents are organized in the compliance inventory. Strong data accuracy and knowledge of food regulations across export markets are essential.

Qualifications

• Matric is required and tertiary education is preferred.
• Strong computer literacy with Excel, Adobe, Word and Teams experience.
• Experience in administering FMCG products and compliance or QC is ideal.
• Excellent attention to detail and data accuracy.
• Knowledge of food regulations for export markets and ability to interpret requirements.

Responsibilities

• Respond to internal tickets from IOEC for Compliance and/or Labelling support.
• Obtain manufacturing declarations from suppliers and/or create them using templates.
• Conduct ingredient reviews for markets to determine restrictions or risks.
• Request documents like Product Data Sheets and MSDS for compliance tasks.
• File documents accurately in compliance inventory folders.
• Create and update product labels using Bartender per regulations or requests.
• Upload and maintain labels on Gateway.
• Review and approve labels on Gateway contracts ahead of printing.
• Oversee label schedule and monitor pending tasks for Compliance.

Skills

Matric

Computer literacy

Bartender software

FMCG admin

Regulatory knowledge

Attention to detail

Communication skills

Time management

Problem solving

Integrity

Quality standards

Education

Matric

Tertiary education preferred

Tools

Excel

Adobe

Word

Teams

Job description

KEY RESPONSIBILITIES

:

• Respond to internal tickets from IOEC for Compliance and/or Labelling support.




• Obtain manufacturing declarations from suppliers and/or create them using supplier templates to ensure market compliance for each shipment.




• Conduct ingredient reviews for different markets using data bases to determine if products are restricted or pose risks.




• Request necessary documents from suppliers, such as Product Data Sheets, Flatpack artwork, and MSDS, essential for compliance tasks.




• File documents accurately in the designated compliance inventory folders.




• Create and update product labels using Bartender software according to market regulations or specific customer requests.




• Upload and maintain labels on Gateway.




• Review and approve labels on Gateway contracts, ensuring compliance and accuracy ahead of printing stage.




• Oversee the label schedule on Gateway and monitor pending tasks for the Compliance department.




• Maintain the Manufacturing Declaration tracker to monitor required documents.

SKILLS

:

• Completion of matric; tertiary education is preferred.




• High computer literacy. Experienced in computer applications including Excel, Adobe, Word, and Teams. Knowledge of Bartender or similar label creation software is a plus.




• Experience in the administration of FMCG products. Prior experience in a compliance or QC role is ideal.




• Exceptional attention to detail and the ability to identify discrepancies within large data sets.




• Comprehensive knowledge of food regulations and standards, with the ability to research, interpret, and apply regulatory requirements in the markets that IOEC exports to.




• Strong communication skills, capable of effectively interacting and collaborating with the IOEC team and suppliers.




• Ability to work under pressure in a fast-paced environment and meet deadlines.




• Strong organizational skills, with the ability to work independently, manage multiple projects, and prioritize tasks efficiently.




• Robust problem-solving skills, capable of resolving issues promptly and effectively, often in collaboration with other departments.




• High ethical standards and integrity.




• Commitment to high-quality work standards, with strong analytical and troubleshooting abilities.