Community Support Facilitator

Placements24; LegKraal Gate; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary with medical aid

Training and development opportunities

Hybrid work model in Mahikeng area

Job summary

Placements24 is seeking a motivated Community Support Facilitator for the Mahikeng, North West area. The role combines field community engagement with remote coordination to connect residents with social services, education, health, and employment resources.

You will map community needs, develop partnerships with local organizations, and guide clients through available programs. The position requires strong communication, cultural sensitivity, and a willingness to travel within the Mahikeng

Qualifications

• A diploma or relevant certification in Community Development, Social Sciences, or a related field.
• Minimum of 2–3 years of experience in community work, social support, or outreach.
• Demonstrated ability to engage effectively with diverse community members.
• Strong knowledge of social services, government programs, and community resources in North West.
• Excellent communication, listening, and problem-solving skills.
• Ability to work both independently and collaboratively within a team.
• Valid driver's license and willingness to travel within the Mahikeng area.

Responsibilities

• Identify community needs and map available resources and support services.
• Facilitate connections between individuals/families and relevant service providers (e.g., health, education, employment).
• Provide guidance and information on accessing social welfare programs and benefits.
• Organize and conduct community outreach activities and awareness campaigns.
• Develop and maintain positive relationships with community leaders and local organizations.
• Assist clients in navigating bureaucratic processes to access services.
• Monitor the effectiveness of support interventions and gather feedback.
• Maintain accurate records of client interactions, referrals, and outcomes.
• Collaborate with internal teams to ensure holistic service delivery.
• Contribute to program development based on community insights.

Skills

Interpersonal skills

Communication skills

Problem-solving

Digital literacy

Team collaboration

Adaptability

Education

Diploma in Community Development

Tools

MS Office

Remote coordination tools

Job description

About the Role

Our client is seeking a motivated and resourceful Community Support Facilitator for their operations in Mahikeng, North West. This role is dedicated to enhancing the well-being of community members by facilitating access to essential social services, support networks, and development opportunities. You will play a key role in connecting individuals and families with the resources they need to thrive, addressing various social challenges within the Mahikeng region. The position involves a hybrid work model, requiring both in-person engagement within the community and remote administrative and coordination tasks. The ideal candidate will possess strong interpersonal skills, a comprehensive understanding of local community needs, and a passion for empowering individuals. Your efforts will directly contribute to building a stronger, more supportive community fabric in Mahikeng, North West.

Key Responsibilities

• Identify community needs and map available resources and support services.
• Facilitate connections between individuals/families and relevant service providers (e.g., health, education, employment).
• Provide guidance and information on accessing social welfare programs and benefits.
• Organize and conduct community outreach activities and awareness campaigns.
• Develop and maintain positive relationships with community leaders and local organizations.
• Assist clients in navigating bureaucratic processes to access services.
• Monitor the effectiveness of support interventions and gather feedback.
• Maintain accurate records of client interactions, referrals, and outcomes.
• Collaborate with internal teams to ensure holistic service delivery.
• Contribute to program development based on community insights.

Requirements

• A diploma or relevant certification in Community Development, Social Sciences, or a related field.
• Minimum of 2-3 years of experience in community work, social support, or outreach.
• Demonstrated ability to engage effectively with diverse community members.
• Strong knowledge of social services, government programs, and community resources in North West.
• Excellent communication, listening, and problem-solving skills.
• Ability to work both independently and collaboratively within a team.
• Comfortable using digital tools for remote coordination and record-keeping.
• A valid driver's license and willingness to travel within the Mahikeng area are required.
• Adaptability to a hybrid work environment.
• Passion for community empowerment and social upliftment.

Benefits

• Our client offers a competitive salary, along with medical aid benefits and opportunities for professional growth.
• This hybrid role in Mahikeng, North West, provides a balance between fieldwork and remote flexibility.
• You will be part of a supportive team focused on making a tangible difference in the community.
• Training and development opportunities relevant to community support and social services will be provided.
• This is an excellent opportunity to advance your career while contributing meaningfully to local development.