Community Health Navigator (Centurion)

Placements24; Centurion; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

Placements24 is seeking a Community Health Navigator for Centurion, Gauteng. The role focuses on guiding residents through the healthcare system, coordinating appointments, and connecting clients with clinics and social services.

You will work closely with local health facilities to improve access and outcomes. Ideal candidates have qualifications in nursing, social work, or community health, plus several years of frontline healthcare or outreach experience, and a commitment to patient-centered

Qualifications

• Excellent communication, interpersonal, and problem-solving abilities.
• Experience in healthcare, community outreach, or client-facing roles.
• Ability to work independently and manage a caseload.

Responsibilities

• Assist clients in navigating the healthcare system and scheduling appointments.
• Link clients with appropriate healthcare providers and social support.
• Educate on preventative health and disease management.
• Provide advocacy to ensure quality care and informed treatment options.
• Maintain confidential records and track health goals.
• Collaborate with clinics, hospitals and community centres.
• Organise health education sessions and outreach events.
• Identify barriers to access and propose solutions.
• Collect data to inform program development.
• Empower clients to actively manage their health.

Skills

Communication skills

Interpersonal skills

Problem-solving

Driving license

Education

Relevant qualification in nursing, social work, community health, or related field

Job description

About the Role

Our client, a respected organisation focused on public health and community well-being, is seeking a dedicated Community Health Navigator to join their team in **Centurion, Gauteng**. This critical role involves guiding individuals and families through the healthcare system, ensuring they receive timely and appropriate medical services. You will be a key link between the community and healthcare providers, assisting clients with appointments, understanding treatment plans, and accessing essential health resources. The ideal candidate possesses a deep understanding of health disparities and a passion for improving health outcomes for underserved populations in **Centurion**. This is an excellent opportunity to contribute meaningfully to the health and welfare of the community. You will work closely with local clinics, hospitals, and community centers to bridge gaps in healthcare access. This role requires strong interpersonal skills, cultural sensitivity, and a commitment to patient advocacy. The position is field-based, requiring regular interaction within the **Centurion** community and surrounding areas, making your presence vital for effective support delivery.

Key Responsibilities

• Assist clients in navigating the healthcare system, including scheduling appointments and understanding medical information.
• Connect individuals and families with appropriate healthcare providers, specialists, and social support services.
• Educate clients about preventative health measures, chronic disease management, and available health programs.
• Provide support and advocacy to ensure clients receive quality care and understand their treatment options.
• Maintain confidential client records and track progress towards health goals.
• Collaborate with healthcare professionals, community leaders, and other stakeholders to improve health service delivery.
• Organise and facilitate health education sessions and community outreach events.
• Identify barriers to healthcare access within the community and propose solutions.
• Collect data on client needs and service utilization to inform program development.
• Empower clients to take an active role in managing their health.

Requirements

• A relevant qualification in nursing, social work, community health, or a related field.
• Minimum of 3 years of experience in healthcare, community outreach, or a similar client-facing role.
• Strong knowledge of the local healthcare landscape in **Centurion** and **Gauteng**.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to empathize with clients from diverse backgrounds and build trust.
• Proficiency in MS Office applications.
• A valid driver's license and reliable access to a vehicle for local travel.
• Commitment to patient confidentiality and ethical practice.
• Ability to work independently and manage a caseload effectively.
• Experience in health education or group facilitation is a plus.

Benefits

Our client offers a competitive salary and benefits package, commensurate with experience. This role provides the opportunity for professional growth within the healthcare and community services sector. You will be part of a dedicated team making a tangible difference in community health outcomes.

Ongoing training and development opportunities will be provided to enhance your skills.

The chance to build strong relationships within the **Centurion** community and contribute to its well-being is a significant reward.

We support a healthy work-life balance for our employees.

Comprehensive medical aid and retirement fund contributions are included.

Opportunities to attend relevant conferences and workshops will be made available.

The supportive work environment encourages collaboration and shared learning amongst colleagues.

Your work directly contributes to the improved health and quality of life for residents.