Community Health Navigator

Placements24; East London; Hybrid; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Medical & dental benefits

Annual leave

Sick leave

Wellness programs

Professional development opportunities

Collaborative work environment

Job summary

Placements24 is seeking a Community Health Navigator to serve East London, Eastern Cape. You will connect individuals with primary care, guide families through the health system, and promote health literacy.

You will assess health needs, coordinate appointments, educate on conditions and prevention, and advocate for clients within a multidisciplinary team. The role requires a related qualification and at least 2 years in community health, with willingness to travel within the region.

Qualifications

• Proven excellence in interpersonal communication and active listening.
• Experience engaging diverse communities and facilitating access to care.
• Ability to collect data, keep records, and report outcomes clearly.

Responsibilities

• Conduct health needs assessments and identify barriers to healthcare access.
• Provide guidance and support to navigate the healthcare system.
• Facilitate appointments with providers and community resources.
• Educate about health conditions, treatments, and prevention.
• Promote health literacy and empower informed decisions.
• Connect clients with social support services.

Skills

Interpersonal communication

Motivational interviewing

Community engagement

Education

Health Sciences / Social Work / Community Development related qualification

Job description

About the Role

Our client, a leading healthcare provider focused on improving community health outcomes, is seeking a dedicated Community Health Navigator to join their team serving East London, Eastern Cape . This role is pivotal in connecting individuals and families with essential health services, guiding them through the healthcare system, and promoting health literacy. You will act as a liaison between healthcare providers and the community, identifying barriers to care and facilitating access to primary care, specialist services, preventative screenings, and health education programs. The ideal candidate possesses excellent communication skills, a strong understanding of the local healthcare landscape in East London , and a passion for empowering individuals to take control of their health. This is a vital role in enhancing healthcare accessibility and equity within the Eastern Cape . We are looking for an integer who can build trust within the community and effectively navigate complex health systems to ensure positive patient outcomes. Your efforts will directly contribute to a healthier community.

Key Responsibilities

• Conduct health needs assessments and identify barriers to healthcare access for community members.
• Provide personalized guidance and support to individuals in navigating the healthcare system.
• Facilitate appointments with healthcare providers, specialists, and community health resources.
• Educate individuals and families about health conditions, treatment options, and preventative care.
• Promote health literacy and empower individuals to make informed health decisions.
• Connect clients with social support services and resources relevant to their health needs.
• Maintain accurate client records and track service utilization and outcomes.
• Collaborate with healthcare providers, community organizations, and public health agencies.
• Develop and deliver health education workshops and outreach activities in the community.
• Advocate for clients' needs within the healthcare system.

Requirements

• A relevant qualification in Health Sciences, Social Work, Community Development, or a related field.
• Minimum of 2 years of experience in a community health, patient navigation, social services, or public health role.
• Strong understanding of the healthcare system and available health resources in East London and the surrounding Eastern Cape region.
• Excellent interpersonal, communication, and motivational interviewing skills.
• Ability to connect with and build trust among diverse populations.
• Proficiency in data collection, record-keeping, and basic reporting.
• Experience in health education or promotion is a plus.
• Ability to work independently and as part of a multidisciplinary team.
• Valid driver's license and willingness to travel within the community.
• Culturally sensitive and empathetic approach to patient care.

Benefits

Our client offers a competitive salary, comprehensive medical and dental benefits, and opportunities for professional development. This role provides a rewarding opportunity to improve health outcomes in the East London community. We offer a collaborative and supportive work environment, fostering growth and impact. Additional benefits include annual leave, sick leave, and access to wellness programs. Join a dedicated team committed to accessible and equitable healthcare for all.