Community Care Navigator — Hybrid (Port Elizabeth)

Placements24

Gqeberha

Hybrid

ZAR 300,000 - 420,000

Full time

14 days+

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Benefits offered by this job

Hybrid work arrangement

Competitive salary

Professional growth opportunities

Ongoing training

Job summary

Placements24 is seeking a proactive Community Care Coordinator to manage and enhance support services for residents in Port Elizabeth, Eastern Cape. The role combines administrative precision with strong interpersonal skills to connect clients with vital resources and improve quality of life.

The position offers a hybrid work model, enabling in-person engagement and remote coordination across health, social, and educational services.

Qualifications

Proven experience in community services, social work, or related field.
Driver's license and willingness to travel within the community.
Excellent organisational, planning, and time management skills.
Exceptional interpersonal and communication abilities.
Experience in case management and care planning.
Proficiency in using database systems and standard office software.

Responsibilities

Assess needs and develop personalised care and support plans.
Coordinate delivery of health, social, and educational support.
Liaise with clients, families, caregivers, and external agencies to ensure cohesive service provision.
Organise and facilitate community outreach programs and support groups.
Maintain accurate client records, progress notes, and service utilisation data.
Manage referrals and ensure timely follow-up for all allocated cases.
Monitor the effectiveness of care plans and adjust with clients and stakeholders.
Identify gaps in service provision and contribute to new initiatives.
Ensure compliance with organisational policies, procedures, and relevant legislation.