Community Administrator / Manager

Exceed HR and Recruitment; Hermanus; On-site; ZAR 250,000 - 420,000; Full time

Job summary

Exceed HR and Recruitment seeks a Community Administrator / Manager to oversee a portfolio of residential communities in Hermanus. You will maintain strong relationships with owners, trustees and contractors, coordinating meetings, maintenance projects and financial reporting.

The role requires excellent administrative, organisational and communication skills, with a focus on governance, compliance and service delivery.

Qualifications

• Strong administrative, organisational and time-management skills.
• Knowledge of financial administration, budgeting, levy collections and reconciliations.
• Understanding of statutory compliance, governance and record-keeping requirements.

Responsibilities

• Coordinate AGMs and trustee meetings, including notices, documentation, minutes and action items.
• Ensure compliance with statutory requirements, including POPIA, PAIA, CSOS, UIF and Workmen’s Compensation.
• Oversee levy collections, arrears, budgets, financial reports and annual audits.
• Coordinate with accountants to ensure accurate financial records, reconciliations and reporting.
• Maintain scheme documentation, insurance policies, governance records and statutory filings.
• Manage maintenance requests, site visits, contractor quotations and repair work.
• Coordinate tenders, major maintenance projects and contractor payments.
• Handle owner queries, complaints, correspondence and community communications.
• Provide administrative support, maintain accurate records and ensure timely responses to requests.
• Liaise with community managers, finance teams and other stakeholders to ensure effective service delivery.

Skills

Administrative skills

Organisational skills

Time-management

Stakeholder management

Communication skills

Problem-solving

Independent worker

Job description

Community Administrator / Manager job vacancy in Hermanus.

We are looking for a Community Administrator / Manager to Manage a portfolio of residential communities, maintaining strong relationships with owners, trustees and contractors.

Duties and Responsibilities:

• Coordinate AGMs and trustee meetings, including notices, documentation, minutes and action items.
• Ensure compliance with statutory requirements, including POPIA, PAIA, CSOS, UIF and Workmen’s Compensation.
• Oversee levy collections, arrears, budgets, financial reports and annual audits.
• Coordinate with accountants to ensure accurate financial records, reconciliations and reporting.
• Maintain scheme documentation, insurance policies, governance records and statutory filings.
• Manage maintenance requests, site visits, contractor quotations and repair work.
• Coordinate tenders, major maintenance projects and contractor payments.
• Handle owner queries, complaints, correspondence and community communications.
• Provide administrative support, maintain accurate records and ensure timely responses to requests.
• Liaise with community managers, finance teams and other stakeholders to ensure effective service delivery.

Requirements:

• Strong administrative, organisational and time-management skills.
• Knowledge of financial administration, budgeting, levy collections and reconciliations.
• Understanding of statutory compliance, governance and record-keeping requirements.
• Excellent written and verbal communication skills.
• Strong stakeholder management and problem-solving abilities.
• Ability to coordinate meetings, maintenance projects and multiple deadlines.
• High attention to detail, accuracy, confidentiality and integrity.
• Ability to work independently, prioritise tasks and take ownership of responsibilities.Proficiency in digital document management and communication platforms.
• Professional, reliable and service-oriented approach.