Commercial Programme Lead, Cross-Functional Delivery

Herotel Telecoms (Pty) Ltd; Parow; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Group Risk Benefits

Medical Benefits

Health and Lifestyle Programmes

Exposure to a dynamic workplace

Internal academy

Team‑driven environment

Job summary

Herotel Telecoms (Pty) Ltd is seeking a Commercial Programme Manager to lead discovery, governance and delivery coordination across Revenue Operations and strategic commercial priorities. You’ll influence across functions, drive readiness, and ensure alignment from idea to launch.

The role requires a strong communicator who can translate business needs into integrated delivery plans, manage risks, and coordinate with internal teams and external partners.

Qualifications

• This role requires 6–8 years in programme, project or business analysis roles.
• Experience across commercial, product, technology or operational delivery is preferred, especially in telecoms or internet services.
• PRINCE2, PMP or CBAP certifications are advantageous.

Responsibilities

• Lead discovery with sponsors and stakeholders to interrogate business problems, objectives and assumptions.
• Facilitate As Is and To Be assessments of processes, systems and capabilities, and document the gaps.
• Elicit, analyse and validate requirements, scope, exclusions, constraints and success criteria.
• Support sponsors in building business cases by coordinating inputs on outcomes, options, risks and delivery implications.
• Turn approved objectives into integrated delivery plans with milestones, hand offs and dependencies.
• Establish and continuously improve practical commercial programme management practices, including intake, delivery standards, status reporting and change control.
• Maintain a single source of truth for scope, decisions, actions, risks, issues and dependencies, recording material decisions with their rationale and impact.
• Coordinate internal stakeholders, functional delivery owners and external partners on commitments, sequencing and hand offs.
• Report progress against milestones, escape risks early and keep a consolidated view of commercial initiatives for prioritisation.
• Define readiness criteria with stakeholders and coordinate process, communication, training, support and handover activities.
• Run post implementation reviews and feed lessons learned back into delivery.

Skills

Programme management

Stakeholder facilitation

Business analysis

Cross-functional delivery

Education

Bachelor’s Degree in Business, Commerce, Information Systems or related field

Tools

Jira

Confluence

Job description

Herotel Telecoms (Pty) Ltd is seeking a Commercial Programme Manager to lead discovery, governance and delivery coordination across Revenue Operations and strategic commercial priorities. You’ll influence across functions, drive readiness, and ensure alignment from idea to launch.

The role requires a strong communicator who can translate business needs into integrated delivery plans, manage risks, and coordinate with internal teams and external partners.