Commercial Cleaning Operations Supervisor

Placements24; Stellenbosch; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work arrangement

Job summary

Placements24 is seeking a Commercial Cleaning Operations Supervisor for Stellenbosch, Western Cape. This role blends on-site supervision with administrative tasks, driving team performance, client relations, and operational efficiency in a hybrid setup.

You will supervise multiple client sites, train staff, manage rosters and inventory, and report on operations. Travel between sites is required; strong leadership and safety focus are essential.

Qualifications

• Supervisory experience in commercial cleaning is required.
• Proven track record managing cleaning teams and operations.
• Knowledge of cleaning chemicals, equipment and best practices.
• Excellent leadership, communication and customer service skills.
• Ability to organize and prioritize tasks effectively.
• Knowledge of health and safety regulations relevant to cleaning services.
• Willingness to travel between client sites in Stellenbosch and surrounding areas.
• Proficiency with basic computer applications for reporting and scheduling.

Responsibilities

• Supervise and manage cleaning teams across multiple client sites.
• Ensure services meet high standards and contractual obligations.
• Conduct site inspections to monitor quality and client satisfaction.
• Train and mentor cleaning staff on techniques, safety, and service.
• Manage cleaning schedules, rosters and inventory.
• Serve as primary client liaison and resolve inquiries promptly.
• Maintain health, safety, and environmental compliance at sites.
• Assist onboarding and performance management of staff.
• Prepare regular operational reports for management, potentially remotely.
• Foster a positive, productive work environment.

Skills

Supervisory experience

Leadership

Communication

Customer service

Scheduling

Health and safety

Reporting

Tools

MS Office

Job description

About the Role

Our client, a prominent provider of commercial cleaning services, is seeking an experienced Commercial Cleaning Operations Supervisor for their operations in Stellenbosch, Western Cape . This role involves a blend of on-site supervision and administrative tasks, requiring a leader who can manage teams, client relations, and operational efficiency. You will be responsible for ensuring that cleaning services delivered to various commercial clients meet high standards of quality and customer satisfaction. The ability to manage schedules, train staff, and maintain a professional image is crucial. This position requires someone who is organized, proactive, and committed to excellence in service delivery. Part of your role may involve remote coordination and reporting, making it a hybrid position.

Key Responsibilities

• Supervise and manage cleaning teams across multiple commercial client sites.
• Ensure all cleaning services are performed to the highest standards and contractual obligations are met.
• Conduct regular site inspections to monitor performance, quality, and client satisfaction.
• Train and mentor cleaning staff, ensuring they are proficient in cleaning techniques, safety protocols, and customer service.
• Manage cleaning schedules, staff rosters, and supply inventory for assigned sites.
• Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Maintain a strong focus on health, safety, and environmental compliance at all client locations.
• Assist in the onboarding and performance management of cleaning staff.
• Prepare regular operational reports for management, potentially remotely.
• Foster a positive and productive work environment for your teams.

Requirements

• Previous supervisory experience in the commercial cleaning industry is essential.
• Proven track record in managing cleaning teams and operations.
• Strong understanding of cleaning chemicals, equipment, and best practices.
• Excellent leadership, communication, and customer service skills.
• Ability to organize and prioritize tasks effectively.
• Knowledge of health and safety regulations relevant to cleaning services.
• Must be able to travel between client sites in and around Stellenbosch, Western Cape .
• Flexibility to adapt work hours as needed, with potential for remote coordination.
• Detail-oriented with a commitment to quality.
• Proficiency in basic computer applications for reporting and scheduling.

Benefits

This is a full-time, permanent role offering a competitive salary and benefits. You will have the opportunity to take on a significant supervisory role within a reputable cleaning services company. This hybrid position offers a dynamic work environment where you can leverage both your on-site leadership and remote organizational skills in Stellenbosch . Gain valuable experience and grow your career in the facility management sector.