Cluster Store Manager

Khula Human Capital; South Africa; On-site; ZAR 243,734 - 291,945; Full time

Job summary

Khula Human Capital is looking for an experienced Luxury Cluster Store Manager in Cape Town. The role involves overseeing multiple high-end retail locations in Constantia and Somerset, with a strong focus on customer experience and sales targets.

Mandatory qualifications include a minimum of 4 years in luxury retail management, impeccable grooming, and own transport. The position offers a salary of R24 000 plus commission.

Qualifications

• 4 years' experience in luxury retail management
• Proven track record of sales performance
• Impeccable grooming and presentation aligned with luxury standards

Responsibilities

• Oversee daily operations across multiple store locations
• Drive sales targets and KPIs
• Lead and develop high-performing retail teams
• Deliver exceptional luxury customer experience
• Manage stock control and merchandising
• Analyse sales reports for strategic improvements
• Ensure operational excellence and brand alignment
• Handle customer queries professionally
• Recruit and train staff
• Maintain relationships with clients and stakeholders

Skills

luxury retail management

sales performance

team leadership

client service

transportation

Education

Grade 12 (Matric)

Job description

LUXURY CLUSTER STORE MANAGER

Cape Town | Constantia & Somerset Region
R24 000 + Commission

Khula Human Capital is seeking a dynamic, polished, and results-driven Luxury Cluster Store Manager to oversee multiple high-end retail locations within the Constantia and Somerset areas. Must have own car and willing to travel between stores.

We will NOT consider any candidates that do not have current luxury retail management experience.

This opportunity is ideal for a seasoned retail professional with a passion for luxury brands, exceptional client service, and strong leadership capability.

Minimum Requirements:

• Grade 12 (Matric essential)
• Minimum 4 years’ experience in a luxury retail management role
• Proven track record in sales performance and team leadership
• Own reliable transport
• Willing and able to travel between Constantia and Somerset West
• Impeccable grooming and presentation aligned with luxury standards

Key Responsibilities:

• Oversee daily operations across multiple store locations
• Drive sales targets, KPIs, and profitability
• Lead, motivate, and develop high-performing retail teams
• Deliver an exceptional luxury customer experience at all times
• Manage stock control, merchandising, and visual standards
• Analyse sales reports and implement strategic improvements
• Ensure operational excellence, compliance, and brand alignment
• Handle customer queries and resolve escalations professionally
• Recruit, train, and performance-manage staff
• Maintain strong relationships with clients and stakeholders