Clothing Store Lead: Customer Experience & Growth

Pick n Pay Retailers; Sedgefield; On-site; ZAR 300,000 - 360,000; Full time

Job summary

Pick n Pay Retailers in South Africa seeks a Clothing Assistant Manager to drive store operations, customer service excellence and promotional execution. You will assist the Store Manager, lead a team, and ensure VM standards.

The role requires Grade 12, managerial experience, and proficiency with MS Outlook, Excel, Word, and virtual meeting tools. You will recruit, train and develop staff while maintaining high energy and a customer-centric approach.

Qualifications

• Grade 12 (NQF Level 4) or equivalent.
• Previous managerial experience.
• Computer literate – MS Outlook, Excel, Word.
• MS Teams/Zoom familiarity and ability to coordinate meetings.

Responsibilities

• Assist Store Manager with functions and lead staff on a store level.
• Oversee daily operations, scheduling, pricing, stock, and housekeeping.
• Ensure VM standards are followed and promotions executed.
• Drive sales, promotions, and adherence to budgets.
• Maintain OHS standards and risk controls.

Skills

Customer service

Interpersonal communication

People management

Team leadership

Work under pressure

Initiative

Education

Grade 12 (NQF Level 4) or equivalent

Tools

MS Outlook

Excel

Word

MS Teams/Zoom

Job description

Pick n Pay Retailers in South Africa seeks a Clothing Assistant Manager to drive store operations, customer service excellence and promotional execution. You will assist the Store Manager, lead a team, and ensure VM standards.

The role requires Grade 12, managerial experience, and proficiency with MS Outlook, Excel, Word, and virtual meeting tools. You will recruit, train and develop staff while maintaining high energy and a customer-centric approach.