Client Services Specialist – Insurance & Asset Management

Standard Bank of South Africa Limited; Johannesburg; On-site; ZAR 300,000 - 520,000; Full time

Job summary

Liberty Group Limited in Johannesburg is seeking a Service Manager to fulfil internal and external service requests efficiently within turnaround times and in line with world-class standards. The role requires a Diploma in Business Commerce and 3–4 years of experience in service management and client services, with proven ability to engage with multiple internal stakeholders and resolve issues promptly.

You will work with cross-functional teams, maintaining risk controls, and contributing to

Qualifications

• Diploma in Business Commerce completed.
• 3–4 years experience in service management and client services.
• Proven ability to interact with multiple internal stakeholders.

Responsibilities

• Fulfil service requests from stakeholders efficiently within stated turnaround times.
• Ensure compliance with procedures, standards and regulatory requirements.
• Maintain client relationships and resolve service issues to achieve client satisfaction.

Skills

Service Management

Client Services

Stakeholder Engagement

Education

Diploma in Business Commerce

Job description

Liberty Group Limited in Johannesburg is seeking a Service Manager to fulfil internal and external service requests efficiently within turnaround times and in line with world-class standards. The role requires a Diploma in Business Commerce and 3–4 years of experience in service management and client services, with proven ability to engage with multiple internal stakeholders and resolve issues promptly.

You will work with cross-functional teams, maintaining risk controls, and contributing to