Client Services Admin Manager | Hybrid Leadership

Placements24; East London; Hybride; ZAR 520 000 - 780 000; Plein temps

Avantages offerts par ce poste

Health benefits

Retirement benefits

Performance incentives

Paid time off

Résumé du poste

Placements24 in East London is seeking an experienced Administrative Manager to lead its Client Services department. This hybrid role combines on-site leadership in the Eastern Cape with remote flexibility, guiding a team to deliver exceptional client experiences and streamline administrative processes.

The ideal candidate will have 7+ years in administrative management, 3+ in supervision, strong organizational and communication skills, and proficiency with MS Office, CRM and project management

Qualifications

• Minimum of 7 years of experience in administrative management or related roles.
• At least 3 years in a supervisory capacity.
• Strong leadership and team management abilities.
• Excellent written and verbal English communication.

Responsabilités

• Lead and develop a team of administrative professionals in Client Services.
• Oversee daily admin operations to ensure efficiency and high-quality service.
• Develop and refine administrative policies and procedures.
• Manage client onboarding for smooth engagements.
• Coordinate cross-departmental support and project delivery.
• Maintain client databases for accuracy.
• Manage complex scheduling and travel for senior client-facing staff.
• Monitor budgets and approve expenditures.
• Ensure compliance with industry regulations and standards.
• Drive improvements to enhance service levels.
• Prepare reports on admin performance for senior management.

Connaissances

Leadership

Team management

Organizational skills

Communication skills

Problem-solving

Formation

Bachelor's degree in Business Administration or related field

Outils

Microsoft Office Suite

CRM software

Project management software

Description du poste

Placements24 in East London is seeking an experienced Administrative Manager to lead its Client Services department. This hybrid role combines on-site leadership in the Eastern Cape with remote flexibility, guiding a team to deliver exceptional client experiences and streamline administrative processes.

The ideal candidate will have 7+ years in administrative management, 3+ in supervision, strong organizational and communication skills, and proficiency with MS Office, CRM and project management