Client Service Officer: Public Employment Services

EdUpStairs; Noord-Kaap; On-site; ZAR 120,000 - 180,000; Full time

Job summary

EdUpStairs in South Africa is seeking a capable registration and administrative assistant to support ESSA registration services for work-seekers and learning opportunities. The role involves processing registrations, providing administrative support for opportunities, and guiding job seekers to counselling when needed.

Candidates should have a National Senior Certificate and knowledge of Labour Legislation and Regulations.

Qualifications

• Grade 12 / NSC required.
• Knowledge of Labour Legislation and Regulations.
• Experience with ESSA registration processes is a plus.

Responsibilities

• Render registration services of work-seekers on ESSA.
• Render registration administrative services of work and learning opportunities on ESSA.
• Refer work seekers for Employment Counselling services.
• Provide administrative support with the filling of work and learning opportunities.
• Render general administrative duties and participate in advocacy sessions as required.

Skills

Computer literacy

Communication

Interpersonal

Problem solving

Listening

Telephone etiquette

Interviewing

Legislation interpretation

Education

National Senior Certificate

Job description

Grade 12 / National Senior Certificate.
Knowledge: Departmental Policies, Procedures and Guidelines, Labour Legislation and Regulations, Employment
Services Act, Public Service Act and Regulations, Batho Pele Principles.
Skills: Computer Literacy, Communication, Interpersonal, Problem Solving, Listening,
Telephone Etiquette, Interviewing, Ability to Interpret Legislation.

Duties

Render registration services of work-seekers on ESSA.
Render registration administrative services of work and learning opportunities on ESSA.
Refer work seekers for Employment Counselling services.
Provide administrative support with the filling of work and learning opportunities.
Render general administrative duties and participate in advocacy sessions as and when required.

Enquiries

Ms Sherelda Kleinsmith Tel No: [phone]