Client Onboarding & Fulfilment Specialist

Wesbank; Johannesburg; On-site; ZAR 558,000 - 668,000; Full time

Benefits offered by this job

Networking opportunities

Challenging work

Innovative environment

Job summary

WesBank is seeking a Client Fulfilment Operations Specialist in Johannesburg. The role focuses on processing and validating documentation for product and channel requests, maintaining compliant and timely fulfilment, and acting as the first point of contact for related issues.

Ideal candidates hold a Bachelor of Commerce and have 2–5 years in client experience and value management. The position offers collaboration opportunities and a dynamic work environment.

Qualifications

• Bachelor of Commerce degree in related field.
• 2–5 years' experience in Client Experience and Value Management.

Responsibilities

• Receive, review, and validate documentation for product and channel requests from clients or internal stakeholders.
• Vet documentation for accuracy and completeness and execute approved requests.
• Maintain proactive communication with clients, providing regular updates on activation status.

Skills

Client Experience

Value Management

Education

Bachelor of Commerce

Job description

WesBank is seeking a Client Fulfilment Operations Specialist in Johannesburg. The role focuses on processing and validating documentation for product and channel requests, maintaining compliant and timely fulfilment, and acting as the first point of contact for related issues.

Ideal candidates hold a Bachelor of Commerce and have 2–5 years in client experience and value management. The position offers collaboration opportunities and a dynamic work environment.