Client Growth Strategist - Upsell & Cross-Sell

Zohorecruit; Johannesburg; On-site; ZAR 420,000 - 640,000; Full time

Job summary

Zohorecruit in Johannesburg, South Africa, is seeking a commercially driven Client Growth Specialist to identify and develop growth opportunities within its existing client portfolio. The role blends commercial strategy, relationship management and hands-on execution to progress upsell and cross-sell opportunities across VAT, compliance and e-invoicing services.

The ideal candidate will be proactive with strong commercial acumen, capable of spotting opportunities and collaborating with Client

Qualifications

• Previous experience in sales, business development or client growth roles.
• Ability to identify upsell and cross-sell opportunities.
• Strong commercial acumen with translating client needs into solutions.
• Proven client-facing and relationship-building capabilities.
• Strategic thinking with hands-on execution and ownership.

Responsibilities

• Proactively identify upsell, cross-sell and growth opportunities within existing clients.
• Analyse relationships, service usage and accounts to find expansion areas.
• Develop and present compelling growth propositions and business cases.
• Own opportunities from identification to engagement and execution.
• Coordinate with Client Success/Account Managers and service teams for each client.
• Build strong relationships through calls, meetings and other channels.
• Adapt engagement approach to account size and importance.
• Maintain growth pipeline and track performance against targets.
• Stay informed on VAT, compliance and e-invoicing developments.

Skills

Sales experience

Upselling

Cross-selling

Client growth

Relationship management

Strategic thinking

Job description

Zohorecruit in Johannesburg, South Africa, is seeking a commercially driven Client Growth Specialist to identify and develop growth opportunities within its existing client portfolio. The role blends commercial strategy, relationship management and hands-on execution to progress upsell and cross-sell opportunities across VAT, compliance and e-invoicing services.

The ideal candidate will be proactive with strong commercial acumen, capable of spotting opportunities and collaborating with Client