Client-Focused Banking Advisor: External Sales & Service

FirstRand Bank India; KwaMakhutha; On-site; ZAR 180,000 - 240,000; Full time

Job summary

FirstRand Bank India invites applications for a Branch External Sales and Service Advisor in KwaZulu-Natal. You will deliver compliant, professional financial advice to walk-in and existing clients in a high-volume branch while focusing on client needs and building lasting relationships.

Role requires FAIS/FICA/T C F awareness, product recommendations aligned with client goals, and meticulous record-keeping to meet branch targets. Embrace the brand promise of how can we help you?

Qualifications

• FAIS, TCf and client-centric advice principles are required.
• Experience in financial services and client-facing roles preferred.
• Ability to meet sales, service and compliance targets.

Responsibilities

• Build and manage long-term client relationships in a high-volume branch.
• Provide compliant, professional financial advice to walk-in and existing clients.
• Educate customers on banking platforms and suitable products.
• Maintain accurate client records and documentation.
• Achieve branch sales and service targets while upholding ethics.

Skills

FAIS knowledge

TCF awareness

Client relationship management

Sales targets

Ethical conduct

Education

Grade 12 / NQF 4

NQF Level 5 Certificate in Banking/Business Admin/Customer Service

Tools

FAIS compliance tools

Job description

FirstRand Bank India invites applications for a Branch External Sales and Service Advisor in KwaZulu-Natal. You will deliver compliant, professional financial advice to walk-in and existing clients in a high-volume branch while focusing on client needs and building lasting relationships.

Role requires FAIS/FICA/T C F awareness, product recommendations aligned with client goals, and meticulous record-keeping to meet branch targets. Embrace the brand promise of how can we help you?