Claims Processing Clerk

Placements24; Upington; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Friendly work environment

Job summary

Placements24 in Upington, South Africa, is seeking a diligent Claims Processing Clerk to support the insurance claims team. The role combines data entry, document verification, and file preparation for adjusters, with hybrid work and training opportunities.

You will log incoming claims, ensure accuracy, scan documents, and maintain confidential records while meeting processing deadlines and service level agreements.

Qualifications

• Experience in data entry and admin tasks is preferred.
• Excellent attention to detail and accuracy.
• Good written and verbal communication skills.

Responsibilities

• Receive, review, and log incoming insurance claims documentation.
• Accurately enter claim information into the company's claims management system.
• Verify the completeness and accuracy of policyholder information and supporting documents.
• Scan and file claim forms and related correspondence.
• Prepare claims files for review by claims adjusters.
• Communicate with policyholders or internal departments to clarify information as needed.
• Track claim status and update records accordingly.
• Assist with general administrative tasks for the claims department.
• Adhere to company policies and procedures for data security and confidentiality.
• Support the team in meeting processing deadlines and service level agreements.

Skills

Data entry

Administrative support

Attention to detail

Education

Grade 12 / Matric

Tools

Microsoft Office

Claims software

Job description

About the Role

Our client, a trusted insurance provider, is looking for a detail-oriented and efficient Claims Processing Clerk to join their team in Upington, Northern Cape . This hybrid role involves managing the administrative aspects of insurance claims processing, ensuring accuracy and timely handling of documentation. You will play a vital role in supporting the claims department by accurately entering data, verifying information, and preparing claims for assessment. The ideal candidate will possess strong administrative skills, meticulous attention to detail, and a foundational understanding of insurance processes. This is an excellent entry-level opportunity for individuals looking to start or advance their career in the insurance industry within the vibrant Northern Cape region.

Key Responsibilities

• Receive, review, and log incoming insurance claims documentation.
• Accurately enter claim information into the company's claims management system.
• Verify the completeness and accuracy of policyholder information and supporting documents.
• Scan and file claim forms and related correspondence.
• Prepare claims files for review by claims adjusters.
• Communicate with policyholders or internal departments to clarify information as needed.
• Track claim status and update records accordingly.
• Assist with general administrative tasks for the claims department.
• Adhere to company policies and procedures for data security and confidentiality.
• Support the team in meeting processing deadlines and service level agreements.

Requirements

• A Grade 12 certificate or equivalent qualification.
• Previous experience in an administrative or data entry role is preferred.
• Basic understanding of insurance principles or claims processing is advantageous.
• Exceptional attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and data entry software.
• Strong organizational and time management skills.
• Good written and verbal communication skills.
• Ability to work independently and as part of a team.
• Comfortable working in a hybrid environment.
• Reside in or be willing to commute to Upington, Northern Cape .

Benefits

• Competitive entry-level salary.
• Opportunity to gain valuable experience in the insurance industry.
• Comprehensive training and support.
• Standard employee benefits, including medical aid and retirement fund contributions.
• A friendly and collaborative work environment in Upington .
• Potential for growth into claims adjusting or other insurance roles.